Dependable sales professional adept in client rapport-building and team work. Skilled in all areas of pest control with an aptitude for leadership. Strong track record of reliability and commitment to professional development illustrated over the past few years. Well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in the field of termite and general pest management as well providing a client-centered experience. Polished individual offering excellent communication and customer service. Creative Pizza Cook committed to providing above-par customer service to restaurant patrons. Praised by management for creating unique pizzas and entrée specials, resulting in measurable increase in sales. Offering 4 years of experience in fresh food handling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pizza Cook
Grimaldis Pizzeria
Gilbert, AZ
12.2018 - Current
Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
Provided product information and menu item explanation in consideration of dietary restrictions.
Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Used pizza cutter to slice pizzas according to size and customer specifications.
Coached new workers on store policies, pizza making and dough preparation.
Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
Barista
Dutch Bros Coffee
Mesa, AZ
01.2021 - 06.2021
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Recommended products based on solid understanding of individual customer needs and preferences.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Made and served brand-specific café beverages per day with speed, quality and consistency.
Maintained regular and consistent attendance and punctuality.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Integrated Pest Management Technician
Scorpion Tech Termite And Pest Control
Mesa, AZ
08.2019 - 03.2021
Calculated expected costs, obtained payment and provided customers with documentation to maintain accounting accuracy.
Removed debris such as webs and nests from property to support comprehensive pest control strategies.
Factored in current climate and property specifications when preparing and applying chemicals.
Earned strong positive feedback from customers demonstrated through positive social media reviews.
Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
Conducted property and building walk-throughs to assess conditions, identify infestations and isolate sources.
Deployed physical baits, glue boards and traps to catch and eliminate interior pests.
Provided natural pesticide suggestions to alleviate less harmful pests like pantry moths, fruit flies and stink bugs.
Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Applied chemical solutions on building surfaces to eliminate pests.
Drafted and completed service agreements with high level of accuracy.
Inspected commercial and residential buildings and structures for pest issues.
Completed required treatment documentation while on-site and returned paperwork to office for processing.
Inspected all equipment for proper functionality to effectively facilitate application.
Provided free home inspections to potential clients in effort to increase company exposure and business leads.
Drove to customer residences and places of business to inspect for pests.
Wrote detailed reports for each job, noting sanitation and structural issues that could potentially lead to pest activity.
Completed over 100 site inspections each month.
Uncovered structural issues caused by termites and notified customer.
Utilized site data and diagrams to identify optimal treatment plans and prevent recurrence of infestation.
Attended company workshops and seminars to learn about most up-to-date information and methods regarding pest control.
Solar Sales Representative
Phoenix Power
Chandler, AZ
03.2019 - 09.2020
Proposed commercial sustainability practices and solar lighting installations, reducing energy costs and environmental impact over 50%.
Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
Gave smooth and successful presentations at customer locations.
Followed-up with warm prospects to deepen connections and convert leads.
Delivered exceptional level of service to each customer by listening to concerns and answering questions.