Elsie Gray

• Lead Project Manager for project with country of Mexico. Land Tax identification program.
• Project manager for maintenance of Visitor Management Service products.
• Met with project stakeholders, attorneys and State regulators for Mexico projects to assess progress and make adjustments.
• Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
• Implemented and led meetings, opening up dialog with area managers, state representatives to discuss opportunities.
• Translator of all contracts from Spanish to English as well as all communication.

• Responsible for managing of reporting and budget for all Infrastructure initiatives

Projects detail:

• SQL Upgrade - Remotely lead upgrade of existing instance of SQL Server to a different edition
• Microsoft Office 2016 – Managed upgrade from Microsoft 2012 to Microsoft 2016.
• Windows 10 upgrade– Upgrade from Windows 7 to Windows 10.
• Disaster Recovery – Managed upgrade and relocation of Servers to a safer location in accordance with new Business Continuity research and plan.
• Business Continuity – Managed project and execution of new business continuity plan; Plan was executed during the COVID-19 Pandemic.

• Project manager for Visitor Management system implementation and creation. This included integrations from US security services such as Terrorism lists.
• Scrum Master for all projects ensuring on time/on budget sprint delivery of products and services.
• Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
• Worked one-on-one with clients to improve specifications. and ascertain requirements and expectations for Visitor Management and EASEClick product and service.
• Wrote seminar materials and training, conference presenter/facilitator.

• Managed Projects and focused teams on business objectives; tracked progress to ensure project milestones were completed on time, on budget and with desired results
• Mitigated risk factors through careful analysis of financial and statistical data
• Anticipated and managed change effectively in rapidly evolving business environments
• Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures

Projects Detail:

• Data Center to Cloud Server Migration: Coordinated multinational rollout of new servers and data centers across Prudential’s business units.
• Cloud Storage Capacity creation initiatives; Managed seven different but concurrent capacity creation projects; Created CBAs, analysis and acquired funding of $8.5 million dollars for multiyear projects.

• Wrote and realigned functional specifications, feasibility analysis and requirements definitions to facilitate smooth and efficient improvement strategies and training for Business Analysts.
• Assisted with identifying, interviewing and testing top talent to optimize productivity.
• Provided personalized business consulting and overhauled services to strengthen client success.

• Worked with project teams and key stakeholders to devise best practices and continuous improvement of key project deliverables for Personal lines and Small Commercial applications.
• Identified financial risks and opportunities across project phases, including financial transparency analysis across multiple platforms.
• I managed project timeliness, created tasks using PPM and MS Project
• Worked using Agile methodologies, conducting daily Scrum sessions and maintaining backlogs.
• Worked with a large budget and over 50 employees, managing work through MS Project and PPM.
• Kept track of open issues, risks by coordinating efforts within cross-functional teams.
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.

Projects Detail:

• Spectrum Rating Engine - Large project to enhance Commercial lines rating data. Delivered successfully under budget with a staff of 30 within 10 months.
• Personal Lines Polk File replacement - IT project that involved coordination with all areas of company (Internet, Rating, Filing, Data Analytics) to replace personal automobile rating engine.
• SharePoint online storage migration- Coordinated movement of data testing files, requirement documentation and update of SharePoint sites for Data Warehouse team.
• Communication and training of new Cloud storage technologies and future practices.

• Devised processes to boost long-term business success and increase profit levels for Specialty Bond line of business.
• Wrote and realigned functional specifications, feasibility analysis and requirements definitions to facilitate smooth and efficient improvement strategies for Personal Lines Internet Services.
• Created business requirements for Credit Card handling for Specialty products.
• Developed and deployed two new Agent Internet booking flows while minimizing business interruption and enhancing personal lines operations.
• Managed risks, open issues and overall testing for personal lines