Overview
Work History
Education
Skills
Languages
Summary
Timeline
Generic

Marleny Maya

Riverside,CA

Overview

4
4
years of professional experience

Work History

Personal Caretaker

IHSS In Home Support Services
08.2023 - 09.2024
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Developed positive relationships with clients by demonstrating empathy, patience, flexibility, which led to increased trust between caregiver and client.

Host/cashier

Dave and Busters
02.2023 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and busser with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Was top game card seller in only the first month of employment.

Host

El Tapatio Mexican Restaurant
07.2020 - 02.2023
  • Took over 50 to-go orders by phone per day, answered customer questions and informed of accurate wait times while still managing front of house
  • Checked and restocked server areas and organized and got change for front counter.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High School Diploma -

Placer High School
Auburn, CA
05.2021

Skills

  • Friendly and outgoing
  • Active Listening and Communication
  • Problem-solving skills
  • Multitasking abilities
  • Cash Handling

Languages

Spanish
Native or Bilingual

Summary

Offering progressively responsible sales experience with record of exceeding customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty.

Passionate about helping customers and delivering top-notch experiences in every interaction.

Timeline

Personal Caretaker

IHSS In Home Support Services
08.2023 - 09.2024

Host/cashier

Dave and Busters
02.2023 - 04.2023

Host

El Tapatio Mexican Restaurant
07.2020 - 02.2023

High School Diploma -

Placer High School
Marleny Maya