Summary
Overview
Work History
Education
Skills
Timeline
Server

Zackery Schrader

Marietta,GA

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

3
3
years of professional experience

Work History

Supervisor

Jason's Deli
Marietta, United States
08.2020 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Set overall vision and provided team leadership.

Sales Associate

Express Fashion
Marietta, GA
11.2018 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Education

High School Diploma -

Sprayberry High School
Marietta, GA
05.2019

Skills

  • Priority management
  • Business Development
  • Project Management
  • Training and mentoring
  • Strategic planning
  • Operations management
  • Team Building
  • Inventory oversight
  • Business planning
  • Staff Management
  • Problem-Solving
  • Decision Making
  • Negotiation
  • Business administration

Timeline

Supervisor

Jason's Deli
08.2020 - Current

Sales Associate

Express Fashion
11.2018 - 05.2020

High School Diploma -

Sprayberry High School
Zackery Schrader