Candice Sparks
Carson,CA
Summary
Highly motivated individual with extensive skills in processing physical and electronic items to provide uninterrupted data processing, operating runs, and batch program jobs. Able to learn quickly in fast-paced, high-volume environments. An excellent communicator that applies proven analytical and problem-solving skills to data discrepancies to keep operations running smoothly.
Overview
20
20
years of professional experience
Work History
Spec II Proc
Automobile Club of Southern California
07.2024 - Current
- Delivers legendary service to both internal agents and customers by using critical thinking to break down problems, make decisions and provide solutions pertaining to AAA memberships.
- Organized and detail-oriented with a strong work ethic. Self-motivated with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written. Manages time efficiently in order to complete all tasks within deadlines.
Spec Proc I
Automobile Club of Southern California
06.2005 - 07.2024
- Operate high speed card production equipment to meet pre-established service level agreements and regulatory production volume requirements
- Complete daily production reports and various other reporting functions including daily checklist, quality assurance forms
- Also, operate other various types of production equipment used to process specialized work including commercial sized printer equipment, various inserting machines, folders, and other production equipment
Clerk Proc II
Automobile Club of Southern California
12.2004 - 06.2005
- Used automated mail processing equipment to sort and collate mail
- Proved successful working within tight deadlines and a fast-paced environment
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed
- Weighed letters and packages and calculated costs based on classification, weight, and destination
- Maintained accurate records of incoming and outgoing mail for reliable reference
- Dropped off certified mail and late mail to the local post office
Education
Bachelor of Science - Correctional Program Support/ Human Services
University of Phoenix
Tempe, AZ05.2025
Skills
- Machine Operation
- Material Quality Control
- Customer Service
- Ordering Procedures
- Process Improvement
- Critical Thinking
- Equipment Monitoring
- Production Operations
- Microsoft Word
- Microsoft Outlook
- Data Entry
- Excel
- MRM Portal Systems
Timeline
Spec II Proc
Automobile Club of Southern California
07.2024 - Current
Spec Proc I
Automobile Club of Southern California
06.2005 - 07.2024
Clerk Proc II
Automobile Club of Southern California
12.2004 - 06.2005
Bachelor of Science - Correctional Program Support/ Human Services
University of Phoenix
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