Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Rodriguez Moreno

Watsonville,CA

Summary

Organized team leader builds positive rapport, inspires trust, and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Leading instead of managing. Making sure everyone has a positive experience at work while im a supervisor.

Overview

7
7
years of professional experience

Work History

Rides Supervisor, Lead, Ride Operator

Seaside Company
Santa Cruz , CA
2018.06 - Current
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Monitored workers for performance, professionalism and service quality.
  • Trained workers in service policies, safety requirements and specifics of activities.
  • Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
  • Operated production machinery safely to reduce workplace accidents.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Trained new team members by relaying information on company procedures and safety requirements.

Foodservice

Seaside Company
Santa Cruz , CA
2021.08 - 2022.01
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Learned other teammates' work tasks to train as backup.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cooked batches of food according to standard recipes.
  • Created appealing food arrangements for party trays and specialized orders.

Cashier

Marshalls TJX Companies
Santa Cruz , CA
2019.12 - 2020.03
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Completed inventory counts and ordered merchandise.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Stock Associate

Marshalls TJX Companies
Santa Cruz , CA
2019.12 - 2020.03
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Checked and pulled defective or expired products from shelves.
  • Completed physical inventory counts each month.
  • Answered customer questions and provided detailed product information.

Clean Bathrooms (volunteer)

Seaside Company
Santa Cruz , CA
2020.05 - 2022.06


  • Mopping
  • sweeping
  • restocking hygiene/feminine products sweeping
  • I volunteered for another department during the pandemic
  • making sure guest were wearing masks

Voluntary Worker

Calabas Elementary
Watsonville , CA
2018.05 - 2018.08
  • I would tutor fourth grader with their homework.
  • Do fun activates such as dogeball, soccer arts n crafts, and make sure kids were having fun.
  • Supervise fourth graders.


Education

No Degree - Business

Cabrillo College
Aptos, CA

High School Diploma -

Renaissance High
La Selva Beach, CA
11.2019

Skills

  • Ride set up
  • Emergency evacuation procedures
  • Ticket taking
  • Safety Procedures
  • Customer assistance
  • Love helping others
  • Fast learner
  • On time
  • billingual

Timeline

Foodservice

Seaside Company
2021.08 - 2022.01

Clean Bathrooms (volunteer)

Seaside Company
2020.05 - 2022.06

Cashier

Marshalls TJX Companies
2019.12 - 2020.03

Stock Associate

Marshalls TJX Companies
2019.12 - 2020.03

Rides Supervisor, Lead, Ride Operator

Seaside Company
2018.06 - Current

Voluntary Worker

Calabas Elementary
2018.05 - 2018.08

No Degree - Business

Cabrillo College

High School Diploma -

Renaissance High
Sara Rodriguez Moreno