chawan saleem
Washington,DC
Summary
Driven, resourceful and detail-oriented team player with 1+ years of experience assisting with work of high-achieving executives. ability to handle multiple projects simultaneously with high degree of accuracy. Successfully manages high-volume workloads in rapidly changing environments. To seek and maintain a part-time position that challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Explus Inc.
03.2022 - 07.2023
- Produced accurate office files and updated spreadsheets to support executives and boost team efficiency.
- Coordinated travel arrangements
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and provided follow-up calls to clients.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Handled daily scheduling tasks and provided administrative support
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Checked figures, postings and accounting documents for correct entry and mathematical accuracy
- Conducted interviews with participants to assess eligibility.
- Recruited and screened potential participants.
- Used Microsoft Word and other software tools to create documents and other communications.
Assistant Department Manager
Floor & Decor
01.2021 - 09.2021
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
Education
Bachelor of Science - Electrical Engineering
University of Sulaimaniya
Sulaimaniya07.2020
Skills
- Multi-Line Phone Systems
- Confidentiality Understanding
- Appointment Scheduling
- Keyboarding skills
- Organization
- File Management
- Verbal and written communication
- Schedule Management
- Recordkeeping
- Planning and Coordination
- Detail-oriented
- Multitasking
- Time Management
- Data Entry
Timeline
Administrative Assistant
Explus Inc.
03.2022 - 07.2023
Assistant Department Manager
Floor & Decor
01.2021 - 09.2021
Bachelor of Science - Electrical Engineering
University of Sulaimaniya
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