Experienced Business and Technical ERP Implementation leader with a proven 25-year track record, including multiple ERP implementation projects using Workday and PeopleSoft.
Seasoned Program Leader with a unique blend of process and technical knowledge, enabling a speed-to-market model that delivers strong and fast results. Leverages player/coach abilities to address all needs and gaps, ensuring the achievement of ultimate program goals.
Strong, disciplined structure for managing large teams with proven implementation and delivery skills. Capable of utilizing both a third-party vendor delivery model or a 100% dedicated offshore team for all development and project management responsibilities.
Exceptional change management experience, including a program model that quickly engages all stakeholders to ensure a successful end state
Overview
27
27
years of professional experience
10
10
years of post-secondary education
Work History
Director of Systems and Process development
Blue Cross Blue Shield Association, BCBSA
Chicago, IL
09.2013 - Current
Overall Project Leader/Architect for the implementation of Workday Financials.
Program Lead responsible for managing two workstreams for the Workday HCM implementation.
Technical Lead for the Integrations workstream, driving both internal and vendor teams for build and implementation.
Responsible for the delivery and execution of the program testing cycles, including multiple UAT cycles.
Key partner with the Global Change Management Team, responsible for delivering both technical and business process optimization.
Overseeing the team’s budget, ensuring that financial resources are allocated efficiently to support project goals.
Developed a hybrid team composed of employees and third-party SMEs, serving as our team “bench” to cover all modules of Workday on an as-needed basis.
Project Lead/Architect for the ChromeRiver/Emburse implementation, successfully transitioning an on-premise PeopleSoft expense system with numerous manual processes into a state-of-the-art expense system.
Responsible for developing the Finance department’s technology strategy, serving as a thought leader for process and technology.
Led and facilitated the reengineering of finance business processes linked to technology. Partnered with finance leadership to implement process changes, ensuring all appropriate training is completed, clear documentation is in place, and end-user support is provided. Established measures to monitor performance.
PeopleSoft Technical/Functional Manager
Navigant
Chicago, IL
06.2012 - 08.2013
Technology Design/Implementation: Partnered with ESG IT and outside vendors to manage resources and timelines for production support, enhancement cycles, and new projects.
Managed the implementation of workflows for AP, GL, and other custom bolt-on applications.
Managed the implementation of T&E systems, coordinating the fit/gap analysis and project design.
Managed the support of Finance and HCM production systems with a team of six people.
PeopleSoft Financials System Manager
Blue Cross Blue Shield Association, BCBSA
Chicago, IL
07.2008 - 05.2012
Designed and developed a new bolt-on application for tracking Purchasing Initiation request data.
Ongoing technology enhancement and continuous improvement.
Led the PeopleSoft 9.1 upgrade project for the FEP Financial Application.
Led the PeopleSoft 9.1 upgrade project, managing the system administration, development, and business analysis teams through fit/gap analysis, retrofitting customizations, and testing cycles.
Developed a custom billing module for Grand Billing and integrated it with the PeopleSoft Billing and AR system.
Implemented Deal Management and Cash Management modules with the assistance of an external consulting company.
Rewrote the allocation process developed by an external vendor to include several additional pay codes.
PeopleSoft Lead Consultant
City Colleges of Chicago
Chicago, IL
01.2007 - 06.2008
Reconfigured the Commitment Control module to address issues caused by the introduction of new chart fields in version 8.9.
Developed several commitment control reports to assist users in checking budget details for both fund and vendor budgets.
Customized the vendor page to automate processes.
Configured budget security by department to restrict users to their respective departments’ budgets.
Reworked the entire procure-to-pay process to incorporate new functionality in version 8.9, reducing manual work.
Designed and developed an archiving strategy using the PeopleSoft Archive tool for AP, GL, PO, and AR modules.
Upgraded the PeopleSoft 7.5 system to 8.9 by first upgrading to 8.8 and then to 8.9, as there is no direct upgrade path from 7.5 to 8.9. Executed the upgrade scripts using the Upgrade Assistant.
Technical Architect / Implementation Specialist
Boeing
St Louis, MO
09.2005 - 12.2006
Project: Boeing Commercial Airlines AR & Billing Implementation
Project: New Chart of Accounts conversion (Project Costing, AM & GL)
ERP Application Architect
Hewitt Associates
Lincolnshire, IL
12.2001 - 09.2005
Global Financials 8.8 Implementation – Application Architect
Modules: AR, AP, AM, GL, Contracts, Projects, Billings, and Purchasing.
Conversion of Informix Database to DB2 & PeopleSoft 8.4 Upgrade – Technical Lead
Worked on PeopleSoft 8.4 data conversion scripts, including complex Application Engine programs and Data Mover scripts.
Led the fit/gap analysis for the PeopleSoft 7.5 to PeopleSoft 8.4 upgrade process.
Involved in setting up several application servers and process schedulers on both NT and UNIX for different iterations of the PeopleSoft 8.4 conversion process.
System Architect for Hewitt Financials Conversion
Prior to the PeopleSoft 8.4 upgrade, served as the System Architect for converting Hewitt Financials from an LLC to an INC during their IPO.
Implemented the allocations and consolidation process in GL when the firm went public.
Worked on the application messaging process for obtaining currency exchange rates from the OANDA website and publishing them into the PeopleSoft Financials database.
Implemented the integration of Taxware with the PeopleSoft Billing module using Business Interlinks.
PSC System Architect
PeopleSoft
Pleasanton, CA
01.1998 - 11.2001
Lead the PeopleSoft 8 Global Financials Implementation for a global consulting organization.
PeopleSoft 8 GL and AP implementation: - Served as the System Architect for the PeopleSoft 8 GL and AP implementation project for a renowned Retail Company.
Financials GL Redesign Project: - Technical lead for the GL redesign project.
Education
Bachelor of Science - Computer Science
Madras University
Chennai, India
05.1992 - 06.1996
MBA - Finance And Healthcare
Lake Forest Graduate School of Management
Lake Forest, IL
06.2013 - 06.2018
Post Graduate - Cloud Computing
University of Texas At Austin
Austin, TX
06.2021 - 12.2021
Skills
Lead Large Scale SaaS Implementations
Workday: Finance, HCM, Integrations and Reporting expertise in both implementation methodology and configurations
ChromeRiver
PeopleSoft
ADP Vantage
Strong Business Process and Technical experience
Prototype Build Delivery Design
Change Management Leader
Leadership Style that depicts a Winning CAN DO approach
Senior Program Manager, Clinical Operations at Blue Cross Blue Shield AssociationSenior Program Manager, Clinical Operations at Blue Cross Blue Shield Association