Highly motivated and accomplished executive sales professional with over 7 years experience in developing & leading teams that provide exceptional service and results. Effective communicator with ability to manage multiple projects, create and maintain relationships, and complete daily operational objectives to promote the mission of the organization.
Overview
8
8
years of professional experience
Work History
Client Advisor
Tom Bush BMW | BMW North America
05.2023 - Current
Determined customers' needs based on sales calls and face-to-face meetings
Responded quickly to customer concerns or requests within target timeframes
Remained up to date on current offerings and company processes
Overcame objections with successful product demonstrations and persuasive communication skills
Conferred with managers to develop methods and procedures to increase sales and promote business
Generated leads for new sales through telephone and email contact with customers
Described product to customers to accurately explain details and care of merchandise.
Completed outbound phone calls to follow up with customers on messages or questions, after sales and to encourage repeat business.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts
Director of Operations and Corporate Development
Blueprint Inc.
02.2019 - 11.2022
Directly responsible for the oversight and management of over $140M in residential and commercial real estate
Defined, implemented, and revised operational policies and guidelines.
Achieved team goals through formalized training plans, coaching, and performance management.
Monitored and directed revenue cycle, operating budget and cost variance resolution
Reviewed reporting from departments to determine efficacy of communication and productivity
Responsible for implementation of new income generating business opportunities in support of strategic initiatives
Responsible for managing the process of identifying, evaluating and proposing new strategic business opportunities working in partnership with Department heads and leadership of various functional areas
Experience in structuring and negotiating business deals and partnership arrangements as well as being accountable for completing and finalizing strategic business opportunities in support
Review and/or develop business plans for strategic business opportunities, completing detailed due diligence on new technologies, competition and industry, management, financial statements and company site visits
Providing mentorship, project guidance to direct reporting personnel.
Real Estate Broker
Berenguer & Associates
05.2017 - 01.2019
Compared properties possessing similar features to determine competitive market prices.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Arranged for inspections and surveys of sold properties.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Built relationships with customers and community to establish long-term business growth.
Finance & Insurance Manager
Nashville Ford
09.2016 - 01.2019
Maintained first-hand knowledge of all vehicle features and specs
Developed and implemented sales plans, including dealership promotions
Provided customers with details of available vehicle warranties
Maintained database of all vehicle pricing and applicable discounts
Worked with sales staff to implement sales and marketing strategies
Approved dealership expenditures and tracked monthly revenue
Prepared dealership budgets and implemented cost-effective management techniques
Reviewed credit and loan applications
Prepared monthly and quarterly financial reports
Ensured compliance with all applicable financial regulations
Created and maintained excellent relationships with new and existing customers.
Education
Bachelor of Science (B.S.) -
Florida International University
Miami, Florida
Doctor of Medicine (M.D.) - Medicine
Universidad Iberoamericana
Santo Domingo, Dominican Republic
05.2016
Skills
Account Management
Market Research
Sales Planning
Client Relationship Management
Performance Management
Business Planning
Sales team training
Pipeline Management
Strategic Planning
Profitability Optimization
Sales presentation
Consultative Selling
New Business Development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Client Advisor
Tom Bush BMW | BMW North America
05.2023 - Current
Director of Operations and Corporate Development
Blueprint Inc.
02.2019 - 11.2022
Real Estate Broker
Berenguer & Associates
05.2017 - 01.2019
Finance & Insurance Manager
Nashville Ford
09.2016 - 01.2019
Bachelor of Science (B.S.) -
Florida International University
Doctor of Medicine (M.D.) - Medicine
Universidad Iberoamericana
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