Emma Phillips
Jacksonville,FL
Summary
Compassionate and dedicated disability support worker with over a decade of experience providing high-quality care and support to individuals with disabilities. Proficient in developing personalized care plans, assisting with daily activities and advocating for clients' needs. Adept at fostering a positive and inclusive environment that promotes independence and enhances quality of life.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Disability Support Worker
The Arc Jacksonville
01.2021 - Current
- Develop and implement individualized care plans, resulting in a 20% increase in client satisfaction scores.
- Coordinate with healthcare professionals and families, improving communication and reducing incidents by 25%.
- Train and supervise a team of 10 support workers, enhancing team efficiency by 15%.
Disability Support Worker
Center for Independent Living
06.2017 - 12.2021
- Assisted clients with daily living activities, achieving a 98% adherence rate to care plans.
- Conducted regular assessments and updated care plans, leading to a 30% improvement in client outcomes.
- Organized and facilitated recreational activities, increasing client engagement by 40%.
Junior Disability Support Worker
HomeCare Inc.
08.2013 - 05.2017
- Provided personal care and support to clients, maintaining a 95% satisfaction rate.
- Assisted with mobility and physical therapy exercises, contributing to a 20% improvement in client mobility.
- Maintained accurate records and documentation, ensuring compliance with regulatory standards.
Education
Bachelor of Arts in Education in Disability Services -
University of North Florida
Jacksonville, FLSkills
- Personalized care planning
- Client advocacy
- Daily living assistance
- Assessment and documentation
- Mobility support
- Regulatory compliance
- Adaptability
- Communication and interpersonal skills
Certification
- Certified Disability Support Worker (CDSW) - (Current)
- Medication Administration Certification - (Current)
- First Aid and CPR Certification - (2023)
Timeline
Senior Disability Support Worker
The Arc Jacksonville
01.2021 - Current
Disability Support Worker
Center for Independent Living
06.2017 - 12.2021
Junior Disability Support Worker
HomeCare Inc.
08.2013 - 05.2017
Bachelor of Arts in Education in Disability Services -
University of North Florida
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