Charlotte Beach
Lordsburg,New Mexico
Summary
Outgoing IMC with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Inventory Management Coordinator
Love's Travel Stops & Country Stores Inc.
10.2017 - 04.2023
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Utilized Software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Conducted inventory audits with Number% accuracy following company procedures.
- Expedited resolutions of shipping errors and packaging mistakes.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Led value-added customer service team that consistently over-delivered on customer expectations.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Integrated warehouse operations with existing and new business processes.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Collaborated with manufacturing and supply chain management.
- Operated Type computer system, hand-held inventory control device and calculator to perform Action.
- Reduced waste by Number% with staff supervision and using first-in first-out method.
Team Trainer
Loves Travel Stop & Country Store
10.2017 - 04.2023
- Trained new employees in specific job requirements.
- Cross-trained existing employees to maximize team agility and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Demonstrated new products, procedures and techniques to employees.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
Cashier/Shift Leader
Loves Travel Stop & Country Store
10.2017 - 04.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $Amount or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Solicited customers to purchase loyalty and item protection plans, successfully bringing in $Amount per month in new revenue.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Lifted up to Number pounds at once and used forklift to move heavier loads.
- Set up new sales displays each Timeframe.
- Conducted inventory counts by adding each item in stock and documenting in System.
Education
High School Diploma -
Manitou Springs High School
Manitou Springs, CO06.2002
Skills
- Microsoft Excel
- Google Docs
- Adobe Systems Adobe Acrobat
- Microsoft Outlook
- Microsoft Internet Explorer
- Microsoft Windows
- Microsoft Word
- Supervision and Management
- Mozilla Firefox
- Customer Preferences
- YouTube
- SAP
- Tableau
Timeline
Inventory Management Coordinator
Love's Travel Stops & Country Stores Inc.
10.2017 - 04.2023
Team Trainer
Loves Travel Stop & Country Store
10.2017 - 04.2023
Cashier/Shift Leader
Loves Travel Stop & Country Store
10.2017 - 04.2023
High School Diploma -
Manitou Springs High School
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