Kimberly Morales
Centereach,NY
Summary
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
2
2
years of professional experience
1
1
Certification
Work History
One-On-One Aide
Long Island Tutorial Services
2023.10 - Current
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided compassionate and patient-focused care to cultivate well-being.
- Implemented data-driven interventions to address specific skill deficits, resulting in noticeable improvements in student performance.
- Encouraged student participation by actively engaging them in discussions and hands-on learning experiences.
- Facilitated group study sessions, helping students improve their collaboration skills and overall academic performance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Promoted student success by monitoring progress and providing individualized support as needed.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Intern
Gigi's Playhouse
2023.09 - Current
- Assisted in conducting needs assessments to identify key areas of service needs.
- Actively participated in team meetings by sharing insights from direct work with clients, contributing to the development of best practices and improved service delivery.
- Streamlined internal processes by organizing documentation systems for efficient retrieval of important information during audits or reviews.
- Developed and implemented programs to engage and empower underserved populations.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Educated clients on available resources within the community as part of broader empowerment initiatives.
- Described procedures, requirements, and benefits to clients and interested parties.
- Developed strong working relationships with community partners for better collaboration in serving clients'' needs.
- Developed and maintained accurate records of programs and services.
- Monitored and evaluated impact of social services on community.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
- Ensured compliance with federal, state, and local regulations while adhering to agency policies throughout all aspects of service provision.
- Monitored progress towards service plan goals.
Medical Assistant/Medical Receptionist
Lake Grove Pediatrics
2022.05 - 2023.01
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Enhanced office productivity by handling high volume of callers per day.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Printed prescription requests and queries in compliance with practice protocol.
- Invoiced patients accurately in line with charging guidelines.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Receptionist
First Choice Medical
2021.09 - 2022.05
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Associate of Science - Human Services Program
Suffolk County Community College
Selden, NY05.2024
High School Diploma -
Centereach High School
Centereach, NY05.2021
Clinical Medical Assistant - Medical Field
The Academy At E.J Mulliken Technical Center
Oakdale, NY05.2021
Skills
- Bilingual (Spanish and English)
- Patient Examination
- Infection Control
- Phlebotomy
- EKG
- Vital Signs
- Physical Exams
- Urinalysis
- Capillary Blood Testing
- Throat Cultures
- Certified Health Professional
- Medical Assistant Certified
- Typing and Filing
- Reminder Calls
- Front Desk Operations
- Patient Data Processing
- Software Applications
- Healthcare Administration
- Office Coordination
- Medical Report Preparation
- Advising Patents
- Sterilizing Procedures
- Insurance Verification
- Medical Communications
- Scheduling Tests and Procedures
Certification
Certified Medical Assitant
Timeline
One-On-One Aide
Long Island Tutorial Services
2023.10 - Current
Intern
Gigi's Playhouse
2023.09 - Current
Medical Assistant/Medical Receptionist
Lake Grove Pediatrics
2022.05 - 2023.01
Medical Receptionist
First Choice Medical
2021.09 - 2022.05
Associate of Science - Human Services Program
Suffolk County Community College
High School Diploma -
Centereach High School
Clinical Medical Assistant - Medical Field
The Academy At E.J Mulliken Technical Center
Certified Medical Assitant
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