Cynthia Tucker
Hixson,TN
Summary
Accomplished Unit Manager with a proven track record at LifeCare, adept in infection control and behavioral management. Spearheaded policy reforms and staff development, enhancing patient care and safety. Excelled in roles across Harlan Appalachian Regional Healthcare, from Pediatric to Surgical Nurse, demonstrating exceptional emergency medical procedures and fostering team efficiency.
Overview
2024
2024
years of professional experience
Work History
Unit Manager
LifeCare
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Pediatric Nurse
Harlan Appalachian Regional Healthcare
09.2012 - 01.2024
- Documented pediatric patient care to maintain accurate and complete medical records.
- Helped young patients feel comfortable with procedures and immunizations.
- Performed advanced clinical skills such as IV insertion, catheterization, and NG tube placement with precision and attention to detail.
- Utilized nursing process to assess, plan, implement and evaluate care.
- Provided emotional support to patients and families to enhance patient experience and promote healing.
- Administered immunizations and other preventative care measures to promote health and prevent disease.
Surgical Nurse
Harlan Appalachian Regional Healthcare
09.2005 - 09.2012
- Educated patients on proper post-operative care routines, reducing the likelihood of complications or readmissions.
- Developed and executed daily goals and care plans for up to Number surgical patients per day.
- Maintained accurate documentation of surgical procedures, promoting clear communication among healthcare providers regarding patient progress.
- Coordinated perioperative care for diverse patient populations ranging from pediatrics to geriatrics across various surgical specialties.
- Communicated medical information and discharge instructions to patients and families to reduce return visits.
Float Nurse
Harlan Appalachian Regional Healthcare
09.1997 - 09.2007
- Supported hospital''s mission and vision by consistently providing high-quality, patient-centered care across all assigned units.
- Identified opportunities for process improvements within each department, implementing changes that resulted in greater efficiency and improved patient experiences.
- Maintained strong communication with patients and families throughout treatment process, fostering trust and rapport.
- Collaborated with physicians on developing individualized care plans tailored to the unique needs of each patient across all units assigned as Float Nurse.
- Submitted accurate documentation, reporting and in-depth nursing observation to support continuity of total patient care.
Education
Licensed Practical Nurse - Nursing
Southeast Community College
Harlan, KY05.2004
Medical Assistant - Medical Assistant
Southeast Community College
Harlan, KY01.1993
Skills
- Infection control
- Expense management
- Nurse scheduling
- Behavioral management
- Emergency medical procedures
- Medication monitoring
Accomplishments
BLS, ICD Coding, ACLS, Lifetime Kentucky Colonel Award, Kentucky Vaccines for Children Gold Star Achievement Award from 2012 to 2024
Timeline
Pediatric Nurse
Harlan Appalachian Regional Healthcare
09.2012 - 01.2024
Surgical Nurse
Harlan Appalachian Regional Healthcare
09.2005 - 09.2012
Float Nurse
Harlan Appalachian Regional Healthcare
09.1997 - 09.2007
Unit Manager
LifeCare
Licensed Practical Nurse - Nursing
Southeast Community College
Medical Assistant - Medical Assistant
Southeast Community College
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