Summary
Overview
Work History
Education
Skills
Timeline
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Eric Micke

Cranston,RI

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

3
3
years of post-secondary education
7
7
years of professional experience

Work History

Postal Clerk

USPS
Providence, RI
10.2013 - 12.2019
  • Used automated mail processing equipment to sort and collate mail.
  • Sorted mail according to size, shape, and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Assistant Manager

Family Dollar
Cranston, RI
08.2013 - 09.2013
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Conducted employee training sessions to educate employees on products and company policies.

Assistant Manager

Family Dollar
North Conway, NH
05.2012 - 07.2013
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Conducted employee training sessions to educate employees on products and company policies.

Education

Associate of Arts - Liberal Arts And General Studies

Granite State College
North Conway, NH
08.2010 - 05.2013

Skills

Customer assistance

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Timeline

Postal Clerk

USPS
10.2013 - 12.2019

Assistant Manager

Family Dollar
08.2013 - 09.2013

Assistant Manager

Family Dollar
05.2012 - 07.2013

Associate of Arts - Liberal Arts And General Studies

Granite State College
08.2010 - 05.2013
Eric Micke