Eric Micke
Cranston,RI
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Postal Clerk
USPS
Providence, RI
10.2013 - 12.2019
- Used automated mail processing equipment to sort and collate mail.
- Sorted mail according to size, shape, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Assistant Manager
Family Dollar
Cranston, RI
08.2013 - 09.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Conducted employee training sessions to educate employees on products and company policies.
Assistant Manager
Family Dollar
North Conway, NH
05.2012 - 07.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Conducted employee training sessions to educate employees on products and company policies.
Education
Associate of Arts - Liberal Arts And General Studies
Granite State College
North Conway, NH 08.2010 - 05.2013
Skills
Customer assistance
Cash register systems
Till counting
Handling and sorting mail
Timeline
Postal Clerk
USPS
10.2013 - 12.2019
Assistant Manager
Family Dollar
08.2013 - 09.2013
Assistant Manager
Family Dollar
05.2012 - 07.2013
Associate of Arts - Liberal Arts And General Studies
Granite State College
08.2010 - 05.2013