Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
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Robin Smart

Atlanta,GA

Summary

Energetic, empathetic, and highly motivated teacher with strong desire to improve the professional and personal success of students through language. 10+ years educating students ages 6 and up both virtually and in person. Focused on encouraging students with a wide range of learning abilities to be productive members of society by mastering effective language skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Online ESL Teacher

Cambly
04.2023 - Current
  • Educate students from a variety of cultural backgrounds, spanning across 29 countries, teaching them basic as well as advanced business english skills
  • Maintain consistent 100% positive student satisfaction rates
  • Teach advanced business vocabulary and communication strategies through role plays, discussions, and simulations in high-pressure business situations
  • Develop engaging lesson plans and activities to enhance English language learning for students
  • Enhance student grammar and conversational skills by incorporating role play assignments
  • Conduct simulated IELTS question sessions to familiarize students with test format and evaluate their performance
  • Integrate technology into the curriculum when appropriate for enhanced learning opportunities
  • Utilize various online tools to create a virtual classroom environment
  • Teach lessons encompassing range of skill-building activities for speaking, writing, reading and listening
  • Employ kinesthetic, visual and auditory approaches to make lessons interesting and interactive.

Volunteer Teacher

Volunteer Work - Atlanta, GA
01.2010 - Current
  • Delivered 70-85 hours of virtual and in-person instruction monthly, teaching life coping skills to students aged 6+ in English and Mandarin
  • Built and strengthened positive relationships with students
  • Customized instruction by adapting existing lesson plans to accommodate varying student skill levels
  • Implemented a combination of technology integration and hands-on learning strategies to elevate lesson plans and meet common core objectives.

Customer Service Desk

TIAA-CREF - Charlotte, NC
12.1999 - 01.2009
  • Develop and train departmental employees on internal software systems
  • Prepared custom training course materials and presentations for training
  • Teach customers productivity methods to reduce frequent call backs
  • Maintain composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Education

Bachelor of Arts Language Arts Education -

USILACS Florida
12.2022

Associates Occupational Studies - Computer Science and Industrial Electronics Technology

Technical Career Institutes New York, NY
01.2002

Skills

  • Certified ESL Instructor
  • Curriculum Implementation
  • Lesson Planning
  • Professional Development

Certification

  • Certified TEFL Teacher, 120, 2024
  • Certified TESOL Teacher, 120, 2017

Accomplishments

  • Contributor - proofreading contributor with mention for published Learn Chinese manual on the Amazon top 100 list. Meticulously review content, identifying and correcting grammar, spelling, punctuation, and syntax errors. Ensure 500-page book content is free of typographical, grammatical, spelling, punctuation, syntax, formatting and other such errors.
  • Spokesperson - major advertising campaign for Technical Career Institutes, New York. Advertisements ran from 1998 – 2001 on all NYC public transportation and in Daily News and NY Times.
  • Instructor - local TECH CONNECT program for various high schools concentrating in refurbishing PC programs
  • Mentor - high school “Women in IT” mentoring programs

Languages

  • English, Native/ Bilingual
  • Chinese (Mandarin), Limited

Timeline

Online ESL Teacher

Cambly
04.2023 - Current

Volunteer Teacher

Volunteer Work - Atlanta, GA
01.2010 - Current

Customer Service Desk

TIAA-CREF - Charlotte, NC
12.1999 - 01.2009

Bachelor of Arts Language Arts Education -

USILACS Florida

Associates Occupational Studies - Computer Science and Industrial Electronics Technology

Technical Career Institutes New York, NY
  • Certified TEFL Teacher, 120, 2024
  • Certified TESOL Teacher, 120, 2017
Robin Smart