Amy Thompson
Gap,PA
Summary
Caring and skilled professional, passionate about positively impacting programs and helping participants by providing expert support. Familiar with and always looking for ways to improve operations and personalize assistance. Support day-to-day operations with expertise in records management and resourceful coordination. Skillfully meets diverse needs and addresses issues to maintain program efficacy. Demonstrated success in developing trusting relationships through strong interpersonal and communication skills.
Overview
14
14
years of professional experience
Work History
Program Specialist
Merakey
Coatesville, Pennsylvania
01.2018 - 03.2022
- Developed a day program for adults with special needs.
- Overseen staff and program progress.
- Collaboration with PCP and other professionals to effectively manage inappropriate behaviors
- Compiled program stats and data to complete necessary reports.
- Completion of monthly and quarterly data based reports in a timely manner.
- Maintained regular communication between departments via email and phone calls to coordinate program logistics.
- Established goals and created action plans to achieve goals.
- Purchased all necessary items for the program
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
- Monitored employee work and developed improvement plans.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Worked alongside other professionals to outline and implement program plans and objectives.
Behavioral Specialist
Chester County Intermediate Unit
Downingtown, PA
02.2011 - 05.2020
- Provided individualized care and treatment consistent with age and developmental needs of each patient.
- Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
- Developed clinical treatment plans.
- Collected and summarized data to track clients process.
- Conducted and interacted with clients in both individual and group counseling settings.
- Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
- Crisis management.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Maintained accurate and confidential records.
- Successfully created entire work schedule to effectively fulfill the role of a Behavioral Specialist.
- Completed much of work in a home based area.
- Modeled and Implemented ABA strategies.
- Educated teachers, principals, and families on all ABA strategies.
Therapeutic Support Staff Member
Chester County Intermediate Unit
Downingtown, PA
04.2005 - 08.2011
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Documented patient information, treatment plans and patient responses.
- Tracked progress according to goals for interventions.
- Counseled teachers, principals, clients, and families bring awareness of problems, deal with crisis situations and develop action plans.
- Effective implementation of treatment plans.
- Collected extensive data
- Provided tools for schools, clients and families to communicate better and negotiate issues for improved family relationships.
- Thoroughly documented client progress in progress notes.
- Completed all paperwork in a timely and accurate manner.
Education
Master of Science - Applied Behavior Analysis
Arizona State University
Tempe, AZ09.2015
Bachelor of Science - Psychology
Widener University
Chester, PA12.2014
Associate of Science - General Studies
Delaware County Community College
Media, PA05.2012
Skills
- Agency Service Requirements
- Budget Expense Tracking
- Client Assistance Referrals
- Instructor Mentoring
- CPR and First Aid certified
- Program development and management
- Excellent Interpersonal and communication skills
- Data Analysis
- Medical Records Review
- Behavioral Disorders
Accomplishments
Licensed Behavioral Specialist
CPR/First aid certified
Microsoft applications such as power point, excel, and word
Licensed Behavioral Specialist
Gained expertise in the field of ABA implication.
Timeline
Program Specialist
Merakey
01.2018 - 03.2022
Behavioral Specialist
Chester County Intermediate Unit
02.2011 - 05.2020
Therapeutic Support Staff Member
Chester County Intermediate Unit
04.2005 - 08.2011
Master of Science - Applied Behavior Analysis
Arizona State University
Bachelor of Science - Psychology
Widener University
Associate of Science - General Studies
Delaware County Community College
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