Bailey Braden
Fort Worth,TX
Summary
Highly motivated individual with excellent skills in working in both team-based and independent capacities. Bringing strong leadership and excellent organizational skills to any setting. Experienced in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, financial management, procurement and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
10
10
years of professional experience
Work History
Program Manager
Verify Inc
04.2023 - Current
- Coordinated resources among multiple teams to support successful completion of projects
- Facilitated communication between departments to ensure alignment with customer contracts
- Created and maintained reports outlining program performance metrics
- Searched for qualified job candidates using computer databases and employee referrals
- Provided insight and mentoring to newly hired Resources to supply knowledge of various company and customer programs.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Increased customer satisfaction through effective communication of program goals and expectations.
Program Manager II
Incora
03.2022 - 04.2023
- Ensuring product meets customer specific quality requirements (cert level, revisions, packaging requirements, approved manufacture)
- VMI implementation and management
- Managing customer relationship and expectations across multiple sites while developing and leading Employees
- Collaboration with internal departments to ensure on time deliver and overall customer support
- Managing Contract health to identify and mitigate potential risks to production
- Launched quality assurance practices for each phase of development
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Understanding forecast and demand scheduling
- Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders
- Continuous customer forecast management across multiple locations
- Creating and Presenting Customer critical data such as KPI's and forecasting.
Onsite Representative Lead
Incora
05.2021 - 03.2022
- Ensuring product meets customer specific quality requirements (cert level, revisions, packaging requirements, approved manufacture)
- Sales order and RMA entry
- Developing and leading team members
- VMI implementation and management
- Managing customer relationship and expectations
- Collaboration with internal departments to ensure on time delivery and overall customer support
- Managing pipeline health to identify and mitigate potential risks to production
- Run and format reports for management
- Understanding forecast and demand scheduling
- Planned and executed company participation in trade shows and conferences to initiate relationships with potential clients and promote products and services.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Hardware Planner
Incora
03.2019 - 05.2021
- Collaborated in development of Expediting procedures
- Attended departmental meetings, providing feedback to enhance future performance
- Improved customer satisfaction by finding creative solutions to problems
- Earned reputation for good attendance and hard work
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Scheduled production activities, conducted assessments, and documented data in Excel
- Devised daily production plans in line with market demand
- Created daily production schedules by considering deadlines for customer orders
- Recasting
- Compiled data on spreadsheets to devise production planning by gathering input from production staff and leaders
- Created an efficient system for tracking project milestones, resulting in improved accountability among team members.
- Implemented contingency plans to address last-minute changes or unforeseen events.
Overnight Stocking, Cashier, Head cashier
Sam's Club
03.2017 - 08.2019
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction
- Provided assistance with purchases, locating items and signing up for rewards programs
- Reset merchandise throughout assigned section to give shelves and racks professional appeal
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff
- Helped customers find specific products, answering questions and offering advice
- Troubleshot and resolved issues with cash registers, card scanners and printers
- Supervised more than 15 cashiers and associates to maximize performance, efficiency and service levels
- Trained new team members in cash register operation, stock procedures and customer service
DTC Shipping Coordinator
Camping
08.2018 - 02.2019
- World Distribution
- Organized storage areas to maximize efficiency of materials movements and minimize labor required
- Supervised material flow, storage, and global order fulfillment
- Updated JDE system with data such as weights, charges, and discrepancies
- Coordinated with freight forwarders to expedite international shipments
- Generated invoices and customer estimates using FedEx
- Prepared shipments for postage through careful packing, sealing and labeling of materials
- Operated lift and hand trucks to transfer materials to and from target areas
Team member
Chick-Fil-A
05.2014 - 12.2016
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
- Trained new employees on taking orders and cooking positions to support team efficiency
- Completed side work tasks, including restocking condiments and cleaning refrigerators
- Recorded customer orders and communicated clearly to confirm each order
- Maximized customer satisfaction by quickly addressing and resolving complaints
Education
Texas School of Phlebotomy
2017
Highschool diploma -
Western Hills High School
Fort Worth, TX2015
Skills
- Microsoft Excel
- Microsoft Word
- Multitasking
- Project Management
- Problem Solving
- Customer Service
- Critical Thinking
- Teamwork and Collaboration
- Community Outreach
- Employee Development
- Resource Allocation
- Attention to Detail
Timeline
Program Manager
Verify Inc
04.2023 - Current
Program Manager II
Incora
03.2022 - 04.2023
Onsite Representative Lead
Incora
05.2021 - 03.2022
Hardware Planner
Incora
03.2019 - 05.2021
DTC Shipping Coordinator
Camping
08.2018 - 02.2019
Overnight Stocking, Cashier, Head cashier
Sam's Club
03.2017 - 08.2019
Team member
Chick-Fil-A
05.2014 - 12.2016
Texas School of Phlebotomy
Highschool diploma -
Western Hills High School
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