Vicki Parsons LPN AAS

• Cared for residents at memory care and assisted living facility.
• Assess, monitor and follow up with residents that have experienced fall, accident or incident-document and report as required
• Coordination of care of residents with other healthcare professionals
• Developed and implemented resident care plans based on medical histories and health assessments
• Monitored resident vital signs
• Monitored response to medications and maintained medication records
• Maintained up to date resident records
• Ability to educate, counsel and communicate with residents and their families
• Dementia training
• Plan, coordinate care and address all resident needs
• Supervise CNA's and RCA's and conduct skills assessments and training when needed
• Medication audits
• Demonstrate and knowledgeable of the six rights of medication passing
• Assists resident care director in conducting resident assessments at time of move in, 30 days post move in and semi annually with any change in status
• Maintain cleanliness of medication room
• Assist residents with ADL's when needed
• Review physician reports of all new residents
• Order medications as directed by physician

• Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
• Provided direct physical and emotional support to patients and their families.
• Maintained accurate medical records of each patient's health condition.
• Ensured that all medications were administered accurately and on time as prescribed by the physician.
• Observed patients for any changes in their condition or behavior, reported findings to the supervisor or physician in charge.
• Fast paced Allergy and Asthma office
• Responsible for administration of allergy injections, biologics
• Front end responsibilities including phone triage, scheduling, referrals, scheduling etc.
• Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
• Cared for wounds, provided treatments, and assisted with procedures.
• Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
• Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.

• Answered patient and family questions to educate on optimal treatment procedures.
• Measured and monitored patient vital signs.
• Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
• Assisted physician with examinations, tests, and procedures.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
• Observed and carried out physician and nursing orders.
• Assisted physicians with examinations and patient scans during diagnostic processes.
• Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
• Administered medications, tracked dosages and documented patient conditions.
• Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
• Used sterile techniques to prepare patients for procedures.
• Trained new staff on facility policies, procedures and electronic medical record management systems.
• Triaged patients by phone and provided general assistance for basic and advanced needs.
• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Processed payments and updated accounts to reflect balance changes.
• Sorted incoming mail and directed to correct personnel each day.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Answered phone calls, provided information to callers and connected callers to appropriate people.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Resolved interpersonal conflicts by listening, finding common ground and building relationships.
• Recognized by management for providing exceptional customer service.
• Kept team on track by assigning and supervising their activities and giving constructive feedback.
• Defined strategies and created a plan to achieve ambitious operational objectives.
• Collaborated with others to discuss new opportunities.
• Answered calls daily to assist with customer questions and concerns.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our patient care.
• Prioritized and organized tasks to efficiently accomplish service goals.

Triage nurse for a multi provider family practice. Worked as a floor nurse as needed due to short staffing. Multiple duties required including rooming patients, ekg's, phlebotomy, vital signs etc.