Latonia Lawrence
Keysville,VA
Summary
Highly efficient administrative professional with a strong background in technology-related roles offering several years of experience, including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Office Specialist III
Virginia Center for Behavioral Rehabilitation
Burkeville, VA
09.2017 - Current
- Provided administrative support to various departments within the organization.
- Organized and maintained filing systems for documents, correspondence, and other materials.
- Assisted in the preparation of reports, presentations, and other documents.
- Scheduled meetings and appointments for staff members.
- Created spreadsheets using Microsoft Excel to track data.
- Greeted visitors and answered incoming calls in a professional manner.
- Monitored office supplies inventory levels and placed orders as needed.
- Processed payments and vendor purchase in an accurate manner.
- Maintained databases with residents' personal information.
- Compiled data from multiple sources into meaningful reports.
- Scanned, photocopied, filed, and faxed documents as required.
- Coordinated travel arrangements for staff members, including hotel arrangements and accommodations.
- Answered GTL messages from residents regarding inquiries or complaints promptly.
- Assisted in the preparation of monthly financial statements and reports, utilizing the FMS database.
- Maintained the general ledger system on an Excel spreadsheet to ensure accurate recording of all transactions.
- Performed account analysis and reconciliations on a weekly basis.
- Reconciled Resident Fund Accounts (RFA) on a regular basis.
- Reviewed resident accounts to ensure accuracy of billing transactions and payments.
- Entered data into accounting software programs such as Financial Management System (FMS).
- Answered questions from residents regarding their receipts or payment status.
- Researched discrepancies between receipt and purchase.
- Analyzed financial documents to identify trends or irregularities.
- Provided support to upper management with special projects related to operational purposes.
- Developed procedures for a more efficient workflow in the department.
- Developed and implemented new employee onboarding process (created an OJT packet - SOP).
Education
Associate of Science - Business Management
Bryant And Stratton College - Richmond Campus
Richmond, VA12-2024
Skills
- Travel Arrangements and Scheduling
- Meeting Coordination
- Customer Relations
- Project Planning
- File Organization
- Presentation Development
- Calendar Management
- Professional correspondence
- Scheduling appointments
- Expense Reporting
- Report Preparation
- Interdepartmental communication
- Order Processing
- Proficient in Microsoft Office Suite
- Account Reconciliation
- Spreadsheet Creation
- Event Coordination
Certification
- Cardiopulmonary Resuscitation - CPR Certified
- Therapeutic Options
Timeline
Administrative Office Specialist III
Virginia Center for Behavioral Rehabilitation
09.2017 - Current
- Cardiopulmonary Resuscitation - CPR Certified
- Therapeutic Options
Associate of Science - Business Management
Bryant And Stratton College - Richmond Campus
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