Janhavi Narain
New Brunswick,NJ
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Enthusiastic professional with background initiating malware protection and promoting cybersecurity policies. Exceptional skills in Windows and SQL Server applications.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Level 1 Consultant
OIT Help Desk Rutgers University
New Brunswick, NJ
08.2021 - Current
- Provide phone and in-person support for computing related issues, including desktop troubleshooting, printer maintenance, and general network and computer issues
Participant
Rutgers Hack HERS
New Brunswick, NJ
02.2020 - 02.2020
- Participated in a Rutgers Hackathon, Hack HERS, with WICS (Women in Computer Science)
Intern
Yale Medical School
New Haven, CT
06.2018 - 08.2021
- Assisted in the development of algorithms using machine learning from MATLAB, Python, and R
- Assisted in the analysis of cells in AMD (age-related macular degeneration) patients and compared them with cells in AD (Alzheimer’s disease) and MS (multiple sclerosis) patients
- This information was used to help develop a novel population discovery pipeline
- A paper regarding these findings has been submitted and is in the publication process
Participant
Gartner
Stamford, CT
06.2020 - 07.2020
- Received a Certificate of Completion for completing the Gartner Summer Webinar Series
Volunteer
Ben Haven
North Haven, CT
08.2015 - 08.2019
- Tutored the residents in sign language every Sunday (the residents were elderly men and women with Autism or other mental disabilities)
Participant
AWS Reinvent
New York City, NY
04.2019 - 03.2019
- Attended to learn about the newest AWS services and features
- Also attended the AWS Online Conference this year
Education
Bachelor of Science - Computer Science
08.2019 - Current
- Received GPA of 3.8
- Received Rutgers Presidential Scholarship
- Dean's List Fall 2019, Spring 2020, Fall 2020, Spring 2021
- Elected to Community Service and Fundraising Chair for Society of Asian Scientists and Engineers in 2020
- Elected to Secretary for Swing Dance Club in 2020
- Member of Rutgers Marching Band and Haru Dance
- Member of Rutgers Honors College
High School Diploma -
08.2015 - 06.2019
- Ranked 10th in the class
- Received GPA of 4.7 (weighted)
- Member of National Honor Society
- Member of Mu Alpha Theta, Tri-M Honor Society, and Thespian Honor Society
- Elected to Secretary for National Science Honor Society in 2018
- Elected to Treasurer for Class of 2019 in 2019
- Awarded St. Michael’s College Book Award in 2018
- Awarded AP Scholar with Honor award in 2019
- Participant of Southern CT Regional Competition for Trumpet in 2015, 2017, and 2018
- Participant of All State CT Competition for Trumpet in 2019
Skills
Java, C, Python, and R
SQL, HTML, Javascript, and Assembly
Microsoft Word, Excel, and PowerPoint
Miscellaneous: Time Management, Teamwork, Peer Tutoring, Able to Work Under Pressure, and Excellent Verbal and Communication SkillsAdobe: Photoshop
Languages: English, Spanish, Hindi, and Sign Language
Technical Support
Timeline
Level 1 Consultant - OIT Help Desk Rutgers University
08.2021 - Current
Participant - Gartner
06.2020 - 07.2020
Participant - Rutgers Hack HERS
02.2020 - 02.2020
Rutgers University - Bachelor of Science, Computer Science
08.2019 - Current
Participant - AWS Reinvent
04.2019 - 03.2019
Intern - Yale Medical School
06.2018 - 08.2021
North Haven High School - High School Diploma,
08.2015 - 06.2019
Volunteer - Ben Haven
08.2015 - 08.2019