Manuel Oswald García Vilches

• Guided a team of 6 members across LATAM providing support and coaching. Two of my members have been recognized by their outstanding accomplishments at an Americas level
• Attained and exceeded sales quota for 6 out of 7 years achieving on average 118%, earning the LATAM PSDM of the year distinction in FY16 and the Americas Partner Organization PSSM of the year distinction in FY18
• Spearheaded the Partner/Customer Success initiative, which resulted in 50+ partners in LATAM developing their CX practice and monetizing their efforts through Cisco’s Lifecycle motion
• Increased Buying Programs (Enterprise Agreements) penetration by 15 points in the time period of 2020-2021
• Leaded the Smart Initiative across LATAM which resulted in the deployment of 900+collectors which generated more than $10M USD in business leads
• Developed and implemented the Software Initiative with partners in LATAM which resulted in the development of their Adoption Practice which increased their annual sales by 15%
• Accelerated the Advanced Services adoption with partners by gaining their buy in developing workshops, trainings, and business cases (YoY growth of 300%)

• Implemented the unsolicited proposals initiative to generate pipeline for Advanced Services which increased the funnel in over $40M USD
• Managed SFDC analysis in order to identify new opportunities to introduce Cisco services including DC/Cloud
• Leaded the business development effort for the Physical Security vertical in Mexico aiding the pre-sales team securing $10M USD in product and services sales in less than a year
• Handled a $1M USD budget to design and implement the Go to Market strategy to attack the public sector, enterprise and commercial segments with Cisco’s Physical Security solution and aided the pre-sales effort

• Participated and co-leaded three projects in the financial sector
• Developed a comprehensive tool/model and gained the buy-in of the Logistics Department, calculating the frequency of visits to all branches nationwide (almost 2000), thus enabling the bank to redefine their visiting routes
• Restructured the project business case dimensioning possible variations during the course of the project which resulted in $250,000 USD annual savings
• Identified the type of documents transported by the logistics department of the bank and performed the computation of the quantity and volume of such documents which allowed to present a precise scenario for the bank’s executives
• Directed and monitored the execution of stress and black box tests on BBVA Bancomer internal software by leading a three-person team

• Supervised sales in Mexico for five Korean SMBs; four of these companies were able to enter the market and on April 2010 were having monthly sales of $50,000 USD each
• Headed the development of the Korean Product Show 2009 web page (contact with provider, requirements definition, project scope, closure) which recruited more than 120 interested Mexican companies
• Conducted the market research for new Korean products wanting to enter the Mexican market and formulated over 50 market studies about IT issues in Mexico

■ Handled the project administration for infrastructure projects held with MSE (review of due dates, creation of proposals, costs monitoring) securing that more than 15 projects were concluded satisfactorily

■ Reorganized the allocation of resources employed by the Software Factory which translated into $15,000 USD monthly savings

■ Coordinated the evening trials with brokerage firms and the follow up on incidents that happen in a diary basis with all operative areas of the Mexican Stock Exchange facilitating the communication with all involved fields