Suzanna Erickson
Ventura,CA
Overview
19
19
years of professional experience
Work History
Stocker
FiveBelow
11.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
General Manager
Jimmy John's
12.2023 - 08.2024
- Turned on all the computer monitor and the store computer system
- Looked at labor from previous day
- Count and put the cash drawers into the registers
- Turned ovens on
- Put the bread trays in the oven
- Set up the cold table and check to see what veggies and meats needed to be sliced for the shift
- Make and complete all catering orders for that day
- Greet customers as they enter and exit
- Make sandwich orders as they are placed
- Placed weekly inventory orders through SYSCO O&H Produce and Alliance Produce
- Entered invoices into the computer system
- Made the schedule
- Communicated with my employees about new sandwiches or wraps that were going to be coming out soon
- Had weekly meetings with the area supervisor and owner regarding sales, food costs and labor
Closing Manager
Papa John's Pizza
06.2023 - 11.2023
- Greeted customers as they entered the store
- Answered any questions they had on daily specials or items on the menu
- Took and placed customers orders whether in person or over the phone
- Helped on the makeline and oven
- Ordered, received and posted inventory orders
- Cashed out drivers and in-stores tips for the night
- Made bank deposits after counting the register and safe and closed down the stores system
Sales Associate
Timberland
09.2022 - 06.2023
- Greeted customers as they entered and exited the store
- Answered customers' questions regarding and current sales that were being advertised
- Replenished merchandise that was low and helped with floor resets
- Rang up customers purchases and up-sell shoe care products
Sales Associate
Pro Image
09.2021 - 08.2022
- Greet customers as they enter the store
- Answer questions regarding NFL, MLB, NBA and NHL jerseys, hats, sweatshirts etc
- Stock merchandise
- Use the registrar to ring up customers purchases
- Answer phones
Line Cook
Red Robin
02.2021 - 08.2021
- Handled everything on the cold side which includes all appetizers, fries, wraps, salads and kids menu
- Restock on all food inventory when low stock on hand
- Use a fryer and re-filter oil in it after use
- Change sanitizer water do a line sweep and close down a line at the end of the day
Guest Services
Nothing Bundt Cakes
02.2020 - 07.2020
- Greeted customers as they entered the store(prior to covid, after covid)
- Greeted customers as they approached the table and either placed an order or picked up an order
- Put in orders using Toast system and ringing up customers orders using Toast
- Cleaned and sanitized tables counters and display case
- Filled up display with cakes and also assembled different size boxes and did a variety of crafts
Cashier
Walmart
02.2019 - 07.2019
- Check out customer merchandise
- Process Walmart credit card payments with cash, check or debit card
- Process WIC transactions
- Zone aisles
- Stock all the registers with gum/candy
- Claim out merchandise that has been stolen or returned used
- Answer questions regarding merchandise that is in or out of stock
Team Member
Taco Bell
05.2017 - 05.2018
- Greet customers as they approach the register
- Take their food orders
- Restock lids, straws, napkins and taco sauces
- Wipe tables and chairs down
- Sweep and mop dining room area
- Clean and detail restrooms
- Wash dishes
- Prepare customers food orders
Sales Associate
Kohl's
06.2015 - 03.2017
- Greet customers as they enter and exit the store
- Answer questions regarding merchandise and sales that are being advertised
- Process payments by cash, check, debit
- Ring up customer merchandise
- Sell benefits of Kohl's charge card to customers and get them to apply
Sales Associate
Target
05.2014 - 03.2015
- Answer questions on merchandise or the location
- Ring up merchandise being purchased by customer
- Process payment by cash, check, credit card
- Signing up customers for a target red card
- Showed customers where ad items were and took go backs to their proper place
Receptionist
Ventura College Student Health Center
08.2013 - 06.2014
- Greeted each patient as they walked in
- Checked them in for their scheduled appointment
- Followed HIPPA guidelines
- Answered phones
- Took messages for the doctor
- Made new patient files and entered them into the system
- Kept waiting area clean and pamphlets were stocked
- Did daily filing, faxing and copying
- Checked the mail
Clerical Assistant
Ventura College Student Business Office
09.2012 - 08.2013
- Assisted with clerical duties such as copying, faxing, and filing
- Took in students payments by cash, credit card and check for class registration and parking pass
- Handled incoming phone calls as well as sorting distributing and sending mail correspondence
- Answered students questions regarding their student portal
Office Assistant
Ventura College EOPS Office
09.2009 - 11.2011
- Greeted students as they entered the office
- Had them sign in for their counseling appointments
- Answered multi-phonelines
- Took and relayed messages to the counselors from the students
- Scheduled counseling appointments for the students
- Helped students with early registration
- Pull students files for next day appointments
- Made friendly reminder calls
- Along with filing, copying and faxing that was left by counselors
Pharmacy Technician
CVS Pharmacy
10.2007 - 07.2008
- Entered patients new prescriptions into the system that were dropped off or called in by the doctor
- Filling and labeling prescriptions
- Handled insurance problems such as refill too soon or prescription needed a prior authorization
- Answered incoming calls from patients and doctors offices patients medication
- Faxed doctors offices for prescription refills and prior authorization
- Looked and rung up patients prescriptions
Pharmacy Technician
Walgreens
06.2005 - 05.2007
- Answered incoming calls from patients and doctors offices with refill requests or questions about a dosage of medication
- Assisted the pharmacist with filling and labeling prescriptions
- Helped patients look for medications that were over the counter
- Double checked the prescription was filled and labeled with the correct mediation and directions
- Enter new prescriptions that were dropped off by patients
- Put away the weekly order
- Filed prescriptions away
- Put prescriptions back into stock that had not been picked up in 7 days
- Verified person picking up prescriptions
Education
Associate of Arts - Sociology
Ventura College
Ventura, CA05-2012
Associate of Science - Criminal Justice
Ventura College
Ventura, CA05-2012
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Friendly and personable
- Customer assistance
- Punctual and reliable
- Stock rotation
- Supply restocking
- Cleaning procedures
- Clear communication
- Flexible schedule
- Product organization
- Truck unloading
- Money handling
- Order receiving
- Complex Problem-solving
- POS systems
- Loss prevention
- Paperwork completion
- Verbal and written communication
- Safety compliance
- FIFO stocking
- Workflow efficiency
- Quick learner
- Teamwork and collaboration
- Attention to detail
- Motivated team player
Timeline
Stocker
FiveBelow
11.2024 - Current
General Manager
Jimmy John's
12.2023 - 08.2024
Closing Manager
Papa John's Pizza
06.2023 - 11.2023
Sales Associate
Timberland
09.2022 - 06.2023
Sales Associate
Pro Image
09.2021 - 08.2022
Line Cook
Red Robin
02.2021 - 08.2021
Guest Services
Nothing Bundt Cakes
02.2020 - 07.2020
Cashier
Walmart
02.2019 - 07.2019
Team Member
Taco Bell
05.2017 - 05.2018
Sales Associate
Kohl's
06.2015 - 03.2017
Sales Associate
Target
05.2014 - 03.2015
Receptionist
Ventura College Student Health Center
08.2013 - 06.2014
Clerical Assistant
Ventura College Student Business Office
09.2012 - 08.2013
Office Assistant
Ventura College EOPS Office
09.2009 - 11.2011
Pharmacy Technician
CVS Pharmacy
10.2007 - 07.2008
Pharmacy Technician
Walgreens
06.2005 - 05.2007
Associate of Arts - Sociology
Ventura College
Associate of Science - Criminal Justice
Ventura College
Similar Profiles
Amanda PerezAmanda Perez
Store Manager at FivebelowStore Manager at Fivebelow
Violet EdwardsViolet Edwards
Customer Experience Manager at FivebelowCustomer Experience Manager at Fivebelow
Mahagany NelsonMahagany Nelson
Sales Coordinator at FivebelowSales Coordinator at Fivebelow
Tamara ThompsonTamara Thompson
Store Manager at FivebelowStore Manager at Fivebelow
Cory CarterCory Carter
Warehouse Manager at NuvairWarehouse Manager at Nuvair