Devan Ford
Summary
Dedicated and results-proven professional with 5+ years of experience in inventory control, team leadership, manufacturing, warehouse organization, and customer care. Core competencies include:
• Strong leadership capability
• Results-driven
• Inventory management and strategic planning
• Excellent communication and time management skills
• Thorough attention to detail
• Proven ability to establish and maintain lasting interpersonal relationships among clients/consumers and coworkers alike
• Proficiency in all organizational and administrative tasks
• Ability to effortlessly collaborate in team assignments, as well as accurately complete independently assigned tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inventory Supervisor
Van Metre Companies
08.2023 - 01.2024
- Responsible for overseeing all operational functions and procedures within the department, providing senior management with reports of any discrepancies, concerns, and feedback.
- Troubleshooted new implementations as well as utilized strategic planning to provide more accurate inventory data; both physically and within company WMS.
- Led inventory team of 3, providing support and positive, motivating guidance to further achieve shared goals; as well as encouraging their personal goals.
- Delegated tasks within the inventory team, as well as assisting with assigned projects, and overall supportive backup to daily functions.
- Attended monthly safety meetings and provided the team with necessary information regarding safety requirements and expectations. Additionally, responsible for enforcing team adherence to ensure all safety protocol standards are met and exceeded.
- Effectively communicated with the team about all daily tasks, expectations, discrepancy issues needing research, and overall company updates; while also demonstrating strong effective listening when addressing any issues or concerns from a team member or others within the company.
- Monitored completeness, accuracy, and compliance during inventory cycle counts and transactions.
- Conducted root cause analyses on recurring issues related to stock discrepancies or shrinkage losses, implementing corrective actions where necessary.
- Forklift certification was obtained to further assist the team, as well as organize inventory.
Inventory Control Specialist
Trex
07.2019 - 08.2022
- Streamlined inventory management processes by implementing advanced tracking systems and conducting regular cycle counts as well as monthly audits.
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
- Responsible for daily cycle counting all raw materials in warehouse storage and material on production floors, reporting daily usage within the company system.
- Investigated all inventory losses and discrepancies, reporting findings and concerns to management as well as adjusting losses within the company system.
- Generated weekly Excel reports and graphs with current inventory level data and monetary loss, and communicated reports to production leadership and plant management, highlighting concerns surrounding inventory loss and suggested means of prevention.
- Delegated weekly meetings with management and production staff regarding inventory usage and safety measures including storage locations and proper organization.
- Completed monthly assignments required by OSHA for safety standards and awareness.
- Volunteered time weekly to assist in a presentation for orientation training classes, instructing new hire employees on proper inventory usage, partial inventory reporting, and all expectations for safely handling all raw materials.
- Assisted the QC team with verifying all items on "HOLD" were properly adjusted within the company system, and verified items physically removed from finished goods inventory.
- Communicated thoroughly with the Logistics department to ensure all material movement and truck delivery receiving was accurate and up to date within the company system, to further provide accurate raw material inventory levels at all times.
Inventory Control Specialist
Mid-Atlantic Protel- AT&T
05.2017 - 07.2019
- Utilized RQ4 inventory management systems to oversee all real-time inventory for 28 cellular retail locations, in addition to pulling reports such as a Product Detail Report, Min/Max Pricing, and Aged Inventory to review sales, when ordering stock replenishment for multiple location inventory.
- Generated multiple Excel reports utilized daily for inventory count submissions, store ordering, listing aging inventory, as well as organizing and updating DNO and vendor lists.
- Ensuring each location has consistent inventory levels by promptly fulfilling emergency inventory request submissions by location managers, and adjusting future stock orders accordingly when store sales and customer demand show a sudden increase. Utilized special RQ4 and Excel reports in conjunction to document inventory counts and influxes to further ensure proper store inventory levels.
- Created calendars for monthly inventory counting periods and sent to all retail location managers to schedule and submit store inventory counts accordingly, providing additional necessary data for inventory replenishment and any discrepancy findings and reconciliation.
- Participated in weekly conferences with the CEO, Director of Retail Operations, Marketing, and Regional Store Managers to discuss sales, inventory levels, and current promotions. Also participated in weekly in conferences with our NISD communications, regarding updates on new technology launches, back order reports, end-of-life products, and other necessary information regarding company-wide inventory updates.
- Filed discrepancies and reports in the event of a store theft, including filling all necessary insurance documentation and submitting it to the CEO and other necessary parties.
- Oversaw merchandising and store organization for newer location setups.
- Consistent contact with RSMs in regards to their locations, and communicating issues or discrepancies in counts or inventory levels.
- Attended daily sales goal conference calls with CEO and RSMs to ensure inventory is being driven, and associates are up to date with all company training, to further ensure accuracy within our system, as well as discussing strategies for meeting monthly quotas.
- Participated in the company's Work Exploration Program, which entails one senior student from surrounding local high schools visiting us once a week to learn about the company, and overall exposure to the work environment. Students get to see how an Inventory Management office is operated, including becoming involved with daily tasks performed for inventory accuracy at our retail locations. They are hands-on and trained as if they are new employees, including providing them with a mock interview, as well as providing a review of their performance and exit interview at the end of the 9-week program.
Marketing Intern
Cylab
12.2016 - 05.2017
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Enhanced social media engagement through regular posting and audience interaction.
- Assisted in the planning and execution of successful product launch events.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Updated company profiles on multiple online platforms as part of a reputation management strategy ensuring a positive brand image.
- Analyzed data to determine the demographics and buying trends of current and potential customers.
- Created and designed sales documents and organized weekly meetings with the team to discuss marketing strategies.
Assistant Bar Manager /Lead Bartender
Firebirds Wood Fired Grill
10.2014 - 12.2016
- Oversaw prep duties and inventory processes to ensure daily sales goals were consistently met.
- Managed daily bar production inventory list and fulfilled all reorder requirements through company vendors.
- Achieved a consistently high number of customer approval ratings by demonstrating thorough communication skills and providing excellent customer service.
- Collaborated with team members to create engaging customer events, as well as strategies to provide excellent service and quality food and beverages.
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Facilitated ongoing communication between bar staff and restaurant kitchen team to ensure seamless service delivery during busy meal periods.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drink orders by preparing on-demand items without delay.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Assisted in training new hire employees on all company policies, crafted drink recipes, menu items, and best customer service practices to maintain consistent performance across the team.
Education
High School Diploma -
Skyline High School
Front Royal, VASkills
- Inventory Management
- Supply Chain Coordination
- Continuous Improvement
- Critical Thinking
- Cycle Counting/Inventory Auditing
- Team Leadership
- Attention to Detail
- Positive Attitude
- Clear Communication
- Warehouse Operations
- Time Management
- Loss Prevention
Certification
Forklift certification authorized for sit-down and stand-up operation
References
References available upon request.
Timeline
Inventory Supervisor
Van Metre Companies
08.2023 - 01.2024
Inventory Control Specialist
Trex
07.2019 - 08.2022
Inventory Control Specialist
Mid-Atlantic Protel- AT&T
05.2017 - 07.2019
Marketing Intern
Cylab
12.2016 - 05.2017
Assistant Bar Manager /Lead Bartender
Firebirds Wood Fired Grill
10.2014 - 12.2016
High School Diploma -
Skyline High School
Forklift certification authorized for sit-down and stand-up operation
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