Teresa McKeeman

Assistant Manager

Dollar Tree Distribution Center

Deptford , NJ

08.2011 - 10.2018

Established and optimized schedules to keep coverage and service in line with forecasted demands.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Planned team-building exercises to increase employee performance and job satisfaction.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.