Prepare and distribute approved communication to increase agent and customer engagement for the business units
Collaborate with team to offer suggestions and creative, new ideas for future project/campaign
Draft and implement marketing related tasks to support email, digital, social media, print and other campaign objectives
Design and develop customized presentation and supporting materials for agent meetings and events.
Digital Marketing Associate
JobPrepped
08.2023 - 10.2023
Created a brand awareness campaign via social media content marketing
Analyzed successful social media accounts within niche to ensure best engagement when creating content
Conducted “Trending” research to ensure social media posts get the best engagement possible
Utilized social media channels and group pages to increase brand awareness
Service Sales Representative
Cintas
Wisconsin Rapids, WI
06.2023 - 09.2023
Having frequent face-to-face contact with customers and building those strong relationships
Interacting with our customers daily and delivering uniforms, products, and supplies
Gathering market development research from the customer and decision making based on customer needs and concerns
Upselling based on customers needs.
Radio & Digital Marketing Specialist
NRG Media
Stevens Point, WI
06.2022 - 04.2023
Conducted comprehensive market research by proactively engaging with local businesses to obtain valuable insights into their strategic marketing plans
Stayed abreast of emerging digital marketing trends, employing advanced strategies to optimize marketing campaigns
Utilized software platforms, such as Salesforce and Marketron to drive results
Established effective communication channels with cross-functional teams to ensure timely and seamless project delivery, while maintaining high standards of quality and performance.
Customer Service Consultant
Stevens Point, WI
02.2020 - 06.2022
Concession Marketing Specialist Intern
Wisconsin Rapids Rafters Baseball Club
Wisconsin Rapids, WI
05.2018 - 08.2018
Marketed game day concession specials by employing targeted marketing strategies to meet and exceed sales targets
Managed the social media platforms to highlight the new and innovative options and offerings
Worked closely with the other Marketing interns to coordinate on-field giveaways and promotions
Developed and maintained the brand presence through digital content creation and adjusting tactics based on analytics.
Skyward
Executed customer consultations through voice, electronic, and face-to-face mediums, to customize training sessions that align with individual customer needs and preferences
Exhibited customer-centric approach to all interactions, to steer customer satisfaction and loyalty
Employed active listening skills and effective verbal and written communication to establish strong customer relationships
Performed basic accounting duties including processing accounts payable and payroll, as well as conduct payroll reporting for School districts
Education
Bachelor of Science - Business Administration, Marketing
Digital Marketing: Social Media Strategies, Digital Content Creation, SEM, Digital Marketing Market Research, Multi-Channel Marketing, Google Adwords, Google Analytics
Computer Skills:
Microsoft Office – PowerPoint, Word, Excel
Other Professional Skills: Customer Service, Written & Verbal Communication, Analytical Skills, Critical Thinking
Accomplishments
Certifications: Google Ads Creative Certification, Digital Marketing Campaign (NRG Media)
Using digital marketing products such as geofencing, and digital display
Doubled monthly leads and generated additional annual income of $6,000 for the Gym Club through successful implementation of digital marketing campaign.
Timeline
Market Development Coordinator
Sentry
10.2023 - 01.2025
Digital Marketing Associate
JobPrepped
08.2023 - 10.2023
Service Sales Representative
Cintas
06.2023 - 09.2023
Radio & Digital Marketing Specialist
NRG Media
06.2022 - 04.2023
Customer Service Consultant
02.2020 - 06.2022
Concession Marketing Specialist Intern
Wisconsin Rapids Rafters Baseball Club
05.2018 - 08.2018
Skyward
Bachelor of Science - Business Administration, Marketing