David Doerr
Anderson,SC
Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
17
17
years of professional experience
Work History
Dry Cleaner
Kings Cleaners
Clemson, SC
Customer Service Cashier
Kings Cleaners
Clemson, SC
06.2003 - 04.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
Customer Service Representative
B&b Truck Equipment
Charlotte, NC
04.1999 - 04.2003
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Johnson & Wales University
Providence, RI05.1992
High School Diploma -
South Mecklenburg High School
Charlotte, NC06.1988
Skills
- Laundry distribution
- Ironing and steaming
- Planning and Coordination
- Clerical Support
- Excellent Communication
- Active Listening
Additional Information
I currently volunteer 20+ hours a week in the health care facility(Skilled nursing) at the Clemson Downs retirement community.
Timeline
Customer Service Cashier
Kings Cleaners
06.2003 - 04.2016
Customer Service Representative
B&b Truck Equipment
04.1999 - 04.2003
Dry Cleaner
Kings Cleaners
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Johnson & Wales University
High School Diploma -
South Mecklenburg High School