MADHURIMA PAL
Houston,TX
Summary
Business Analyst with expertise in driving operational efficiency and leveraging technology for strategic decision-making. Skilled in analyzing business processes, gathering requirements, and delivering actionable insights. Proficient in ERP systems like SAP, with experience in supply chain management, inventory control, warehouse operations, demand planning, and logistics. Adept in using SQL, Advanced Excel (Pivot Tables, VLOOKUP), Power BI, Tableau, Minitab and Lean Six Sigma to optimize processes and enhance productivity. Strong problem-solving and critical-thinking abilities, with a keen interest in Industry 4.0 technologies to streamline operations and implement continuous improvement initiatives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Stellium Inc.
02.2024 - 01.2025
- Collaborated with stakeholders to identify and document business requirements, aligning them with supply chain goals and SAP EWM system capabilities; analyzed warehouse processes to identify pain points and recommend improvements using Lean principles and data-driven insights.
- Designed comprehensive SAP EWM solutions for inbound, outbound, and internal warehouse operations, including goods receipt, picking, packing, shipping, and inventory management, etc.; prepared functional and technical specifications to guide implementation.
- Configured SAP modules to support client-specific processes, setting up storage types, bins, tasks, queues, number ranges, and movement types for optimized warehouse management.
- Developed and executed unit, integration, and user acceptance testing (UAT) scripts, ensuring alignment of system functionality with business requirements; resolved issues during the testing phase by recommending tailored solutions.
- Conducted end-user training workshops and prepared detailed documentation, including functional specifications, user manuals, and process workflows, to support successful adoption of SAP functionalities.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Acted as a key liaison between technical teams and business stakeholders, facilitating effective communication, ensuring project alignment, and providing regular updates on progress and issue resolution during project meetings.
Engineering Management Intern
Changing The Present
09.2023 - 07.2024
- Used data analysis tools, such as SQL, Excel, for the purpose of data interpretation, while also utilizing specialized statistical software to effectively extract insights from diverse data sets.
- Assisted in the creation of a website on the Shopify platform, developing individual product pages for participants, using MySQL database to store the participant data.
- Utilized Engineering and Project management software like MS Project, Asana to streamline project tasks and timelines.
- Participated in strategic planning sessions, contributing valuable insights into industry trends and competitive analysis.
- Efficiently documented processes and standard operating procedures, facilitating organizational knowledge and continuous improvement.
Graduate Student Intern
California State University
01.2022 - 05.2023
- Enhanced operational efficiency by managing communication channels, including phones, emails, and walk-ins, ensuring seamless coordination and prompt responses.
- Coordinated multiple concurrent tasks with effective task prioritization, ensuring timely completion and adherence to project deadlines.
- Oversaw project progress and provided accurate time and cost estimations, contributing to efficient project management and resource allocation.
- Utilized advanced Microsoft Office Suite tools, including Excel, Word, and PowerPoint, for data collection, analysis, entry, and reporting.
- Improved web accessibility by editing websites, forms, and promotional materials, ensuring compliance and user-friendly design.
- Actively contributed to social media content editing and event coordination, enhancing engagement and brand consistency across platforms.
- Maintained meticulous file organization and management systems, facilitating easy retrieval and ensuring accurate records.
- Provided technical assistance and troubleshooting support, showcasing strong technical proficiency and problem-solving skills.
- Supported various management and operational tasks, leveraging detail-oriented work and strong organizational skills to drive efficiency and effectiveness.
Business Analyst
Sourav Memorial Foundation
07.2020 - 08.2021
- Collaborated with cross-functional teams to gather business requirements through client meetings, workshops, and surveys.
- Translated business requirements into creating detailed Business Requirement Documents and Functional Specification Documents, facilitating seamless integration of ERP systems.
- Extracted, cleaned, and analyzed large datasets to identify trends, patterns, and actionable insights to support decision-making processes. - Utilized tools like Excel, SQL, Tableau, and Power BI for data visualization and reporting.
- Designed process improvement plans using methodologies like Six Sigma and Lean principles.
- Assisted in project management tasks, regularly prepared and presented progress updates, dashboards, and reports to stakeholders, including senior management.
- Defined test cases and coordinated UAT to ensure the system's functionality met business requirements.
- Supported pre-sales activities, including the preparation of proposals, pitches, and presentations.
- Hands-on experience with ERP systems like SAP, Oracle, or Salesforce for implementation and support.
Education
Master of Science - Engineering Management
California State University
Los Angeles, CA05.2023
Bachelor of Technology - Electronics and Communication Engineering
Heritage Institute of Technology
India08.2020
Skills
- Demand forecasting, data analysis and statistical modeling
- Advanced Excel (Pivot Tables, Macros, VLOOKUP)
- Proficiency in Microsoft Office Suite - MS Word, MS PowerPoint, MS Access, MS Project
- Methodologies - Kaizen, Lean Six Sigma, Agile Methodology (Scrum, Kanban)
- ERP System knowledge (SAP, Oracle, Salesforce)
- Data Visualization- Tableau, Power BI, MINITAB
- SQL and Database Querying
- Project Management Tools - JIRA, MS Project
- Ability to collect documents and analyze business requirements
- SWOT analysis, Root cause analysis, KPI tracking
- End-to-End SAP EWM, SAP TM, SAP IBP implementation
- Understanding and preparing technical and functional specifications
Certification
- SAP Analytics Cloud
- Industry 4.0
- SQL Essential Training
- SAP EWM Training
Timeline
Business Analyst
Stellium Inc.
02.2024 - 01.2025
Engineering Management Intern
Changing The Present
09.2023 - 07.2024
Graduate Student Intern
California State University
01.2022 - 05.2023
Business Analyst
Sourav Memorial Foundation
07.2020 - 08.2021
Master of Science - Engineering Management
California State University
Bachelor of Technology - Electronics and Communication Engineering
Heritage Institute of Technology
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