Dedicated care professional seeking to maintain a position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Patient Care Nursing Assistant
Staten Island University Hosptial
08.2023 - Current
Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
Assisted patients with activities of daily living, promoting independence and comfort during their stay.
Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
Server
Applebees
10.2021 - 08.2024
Provide excellent customer service by assisting guests with their orders, completing credit, debit, and cash for guests’ orders, assisting to maintain a clean environment by performing domestic services, and calculating end of the day transactions and drop monies for the shift.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cocktail Waitress
Brooklyn Crab
04.2019 - 07.2020
Serve guests in a faced-paced environment with high volume, ensuring optimal guest experience by suggesting and upselling menu items, mix/preparing drinks for each guest, accordingly, completing debit, credit, and cash transactions for guests, and forming relationships with guests to ensure their return.
Claims Analyst
Amerigroup
08.2013 - 07.2017
Responsible for taking inbound calls from providers and members, reviewing claims, and advising them with information regarding denials, appeals, and payment
Adjudicate claims and process them correctly
Assist members with bills, assist both members and providers with MLTC claim calls, submit faxes, outbound calls, and emails when advised.
Education
Associate of Science - Nursing
Trinitas School of Nursing
01.2024
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York
Staten Island, NY
01.2014
Skills
Patient centered care
Monitoring and recording vitals
Customer service
Data analysis
Education Licensures
BLS
N.Y.S. License for Registered Nurses
Infection Control for New York State Health Professionals
Identifying and reporting Child Abuse, Neglect, and Trafficking
Timeline
Patient Care Nursing Assistant
Staten Island University Hosptial
08.2023 - Current
Server
Applebees
10.2021 - 08.2024
Cocktail Waitress
Brooklyn Crab
04.2019 - 07.2020
Claims Analyst
Amerigroup
08.2013 - 07.2017
Associate of Science - Nursing
Trinitas School of Nursing
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York