LaPortia Duff
Hope Mills,NC
Summary
Motivated business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
36
36
years of professional experience
Work History
Owner/Paraprofessional Manager
Kid Zone Before & Afterschool Care,LLC
Hope Mills, NC
10.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Directed staff and managed annual capital budget.
- Prepared and recommended long-range plans for development of department personnel.
Skirt Meat Cutter
Smithfield Foods, Inc
Tar Heel, NC
05.2018 - 01.2021
- Cut and trimmed pork to prepare for packaging and sale.
- Cut meats to customer specifications and answered questions about specialty products.
- Sharpened knives and adjusted cutting blades for wizard knives
- Adhere to safety and cleanliness standards and maintained equipment.
Debone-Woody Meat Trimmer
Mountaire Farms
Lumber Bridge, NC
03.2017 - 05.2018
- Used hand tools to complete delicate work.
- Maintained safety practices and quality controls.
- Trimmed unwanted materials off desirable chicken breasts
- Organized materials, tools and equipment to supply team members.
- Updated logs with production numbers and submitted reports.
- Cut meats to customer specifications and answered questions about specialty products.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Substitute Teacher
Cumberland County Schools
Fayetteville, NC
10.2012 - 03.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept accurate and current attendance records
- Provided instruction for students in core subject areas.
Nursing Assistant
Excel Staffing Service
Greensboro, NC
01.2000 - 08.2013
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Unit Secretary, Medical/Surgical
Cape Fear Valley Medical Center
Fayetteville, NC
03.2010 - 05.2013
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Provided information for patient admissions and discharges to foster timely processing.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Transcribed doctors' medication orders, lab test requests and care plans.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Processed lab paperwork and requests according to physicians' orders.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Registered and verified patient records before triage with most up-to-date information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Supported office staff and operational requirements with administrative tasks.
- Drafted unit correspondence, memos, and department updates.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Collaborated with assistants and ortho doctors to prepare and set up rooms with adequate supplies and equipment.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Nursing Assistant II
Cape Fear Valley Medical Center
Fayetteville, NC
02.2008 - 03.2010
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
- Identified and reported unsafe situations to charge nurse to maintain adherence to safety protocols.
Nursing Assistant
North Carolina State Veterans Nursing Home
Fayetteville, NC
03.2000 - 06.2008
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
Associate of Science - Paralegal Studies
Miller Motte College
Fayetteville, NC07.2013
Skills
- Industry Expertise
- Strategic Planning
- Leadership and People Development
- Balanced Work Ethic
- Payroll Preparation
- Intuit QuickBooks
- Business Consulting
Timeline
Owner/Paraprofessional Manager
Kid Zone Before & Afterschool Care,LLC
10.2021 - Current
Skirt Meat Cutter
Smithfield Foods, Inc
05.2018 - 01.2021
Debone-Woody Meat Trimmer
Mountaire Farms
03.2017 - 05.2018
Substitute Teacher
Cumberland County Schools
10.2012 - 03.2017
Unit Secretary, Medical/Surgical
Cape Fear Valley Medical Center
03.2010 - 05.2013
Nursing Assistant II
Cape Fear Valley Medical Center
02.2008 - 03.2010
Nursing Assistant
North Carolina State Veterans Nursing Home
03.2000 - 06.2008
Nursing Assistant
Excel Staffing Service
01.2000 - 08.2013
Associate of Science - Paralegal Studies
Miller Motte College
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