RACHEL SMETANA
Belchertown,MA
Summary
Adaptable and experienced Nurse Leader, leveraging 8 years in patient care and advanced technological skills to effectively manage and optimize health information systems. Collaborates effectively with multidisciplinary teams to accomplish dynamic initiatives and improves health systems and quality of care. Outgoing with strong clinical and interpersonal skills. Experienced in ensuring high standards of culturally competent care for a wide variety of patients with diverse needs. Commitment to patient safety, improving patient outcomes, and decreasing the maternal morbidity.
Overview
9
9
years of professional experience
Work History
School Nurse
Suffield Academy
Suffield , CT
08.2020 - Current
- Served as liaison between families, school personnel and other healthcare providers on behalf of students.
- Oversaw health services for school of 800+ students and faculty.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Participated in development of school safety plans to address areas of concern.
- Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints and current symptoms.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Administrative Nursing Supervisor
Mercy Medical Center, Trinity Health
Springfield, MA
10.2019 - Current
- Assisted staff to efficiently utilize staffing resources to meet patient care requirements and other professional responsibilities.
- Assured quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care.
- Worked collaboratively with nursing and ancillary staff to solve problems fairly.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Collaborated with management teams in order to implement and evaluate programs and services.
- Collaborated with department managers to correct problems and improve services.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Established rapport with medical and clinical staff and administration.
- Provided strong leadership and guidance to nurses.
- Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
- Helped floor nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
- Kept close eye on department operations to maintain effective coverage of all needs.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
COVID-19 Vaccine Clinic Coordinator
Trinity Health Of New England, Mercy Medical Centr
Springfield, MA
12.2020 - 11.2022
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that they were comfortable and relaxed.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Registered Nurse, Labor And Delivery
Family Life Center
Springfield, MA
10.2017 - 11.2019
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects
- Counseled patients and caregivers, providing emotional, psychological and spiritual support
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
- Acted as a preceptor of new staff as well as student nurses
Registered Nurse, Cardiac Intervention
Baystate Medical Center
Springfield, MA
09.2016 - 10.2017
- Continous telemetry monitoring of cardiac rhythm and oxygen saturation
- Evaluated patient care needs, prioritized treatment and maintained patient flow
- Utilized strong assessment skills to determine necessary patient care
- Prepared patients for cardiac procedures, including starting IV's and educating them on treatment plan pre and post procedure
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care
- Supported patients cultural needs
- Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments
- Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
Education
Master of Science - Nursing Informatics
Western Govenor's University
Salt Lake City, UT04.2021
Bachelor of Science - Nursing
American International College
Springfield, MA05.2016
Skills
- Compassionate Caregiver
- Patient-centered
- Sound Judgment
- Culturally Sensitive
- IV Certified
- Team Leader
- Telemetry monitor certification
- Certified Lactation Counselor
- EFM Certification
- Empathetic Patient Advocate
- Critical Thinking
- Patient Condition Monitoring
- Interdisciplinary Care
- Constructive Feedback
- Improvement Processes
- Nursing Staff Supervision
Affiliations
Association of Women's Health, Obstetric and Neonatal Nurses
Sigma Theta Tau International, Beta Zeta at Large Chapter
American Association of Critical Care Nurses (AACN)
Alpha Chi Scholar
Timeline
COVID-19 Vaccine Clinic Coordinator
Trinity Health Of New England, Mercy Medical Centr
12.2020 - 11.2022
School Nurse
Suffield Academy
08.2020 - Current
Administrative Nursing Supervisor
Mercy Medical Center, Trinity Health
10.2019 - Current
Registered Nurse, Labor And Delivery
Family Life Center
10.2017 - 11.2019
Registered Nurse, Cardiac Intervention
Baystate Medical Center
09.2016 - 10.2017
Master of Science - Nursing Informatics
Western Govenor's University
Bachelor of Science - Nursing
American International College
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