Jonathan Bowers
Amazon Associate
Fort Worth,TX
Summary
Efficient Amazon Associate well established in accelerated learning and challenging environments. Eager to adapt and evolve with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Associate
Amazon
Fort Worth, TX
05.2021 - Current
- Performed as an Inbound, Outbound Associate during various hours to meet increasing Customer Obsession.
- Assisted Learning Ambassadors, Process Assistants, and Area Managers by problem solving major barriers to reduce Packages Not On Vehicle (PNOV) metrics and increase On Time Deliveries (OTD) percentages by eliminating failure implications and attesting to success conditions.
- Deep Dived as an Interim Acting Driver Trainer during 2021 Peak season.
- Prioritized Delivery Associate education to meet tight process deadlines, pitching in to assist Area Management with project duties.
Dispatcher
Scoobeez, Inc.
Fort Worth, TX
10.2019 - 06.2020
- Managed Amazon Delivery Associates with an implementation of effective and efficient On The Road methods through positive reinforcement epistemologies.
- Attested to company's peak success with proof elements to increase the team's overall metric rankings from Fair to Fantastic Plus within 3 months.
- Developed GPS analytical skills via framework consolidation under Amazon's global tracking system.
- Reduced on road anomalies such as potential collisions, mechanical issues, and general driver fatigue by teaching safety awareness, defensive driving, area readiness, and spreading productive coping mechanisms.
- Trained 75-120 new employees in process procedures.
- Performed Human Resources duties such as conducting interviews, processing data entry, and communicating with corporate regarding potential DA backgrounds.
Dispatcher
Fusion Logistics
Fort Worth, TX
09.2018 - 10.2019
- Monitored Delivery Associate on road progress under Amazon's driver global tracking system.
- Communicated with Amazon Leadership to develop plans to multiply on time, accurate deliveries with the team.
- Maintained Android delivery devices to condition sanitary habits.
- Reported end of shift metrics to corporate to maintain daily momentum.
- Performed in-home, car, and garage deliveries under Amazon's cosmo delivery system due to the success of my 99% accurate point of delivery results.
Delivery Associate
Accelore Solutions
Fort Worth, TX
04.2017 - 07.2018
- Completed on-time deliveries by strategically, tactically, and carefully handling packages.
- Developed customer service skills by accurately completing deliveries.
- Learned how to drive Dodge Rams, Ford Transits, and GMC delivery vans.
- Practiced defensive driving skills, rescued coworker parcels, and maintained 98% point of delivery success.
Machine Operator
Alcon
Fort Worth, TX
08.2016 - 03.2017
- Met company quota with safe work protocol within a pharmaceutical factory setting.
- Recorded quantitative bottles per carton.
- Packaged cartons per box.
- Stacked boxes on pallets in accordance with standard operating practices.
- Operated an electric pallet jack.
Education
No Degree - Music Education
Stephen Austin State University
Nacogdoches, TXHigh School Diploma -
Southwest High School
Fort Worth, TX 08.2009 - 05.2013
Skills
Logistics
Microsoft Office
Customer Service
Computer Skills
Time/Vector Management
Leadership Experience
Google Adwords
Google Mobile Advertising
Google SEO
Web Development
HTML
Java
CSS
Timeline
Associate
Amazon
05.2021 - Current
Dispatcher
Scoobeez, Inc.
10.2019 - 06.2020
Dispatcher
Fusion Logistics
09.2018 - 10.2019
Delivery Associate
Accelore Solutions
04.2017 - 07.2018
Machine Operator
Alcon
08.2016 - 03.2017
High School Diploma -
Southwest High School
08.2009 - 05.2013
No Degree - Music Education
Stephen Austin State University