Breyana Givens
Philadelphia,PA
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Moss Rehab-Jefferson
03.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
Patient Care Coordinator
MedRisk
02.2020 - 01.2023
- Responsible for helping injured workers find the best provider for physical rehabilitation in a location convenient to their home or work.
- Making outbound scheduling calls
- Securing missing information from the insurance company, employer or physician.
- Verified Billing Information
- Assisted with new hire orientation and employee training.
- Worked with patients to schedule tests and procedures.
- Conducted staff meeting to relay general information or to address specific topics.
Education
High School Diploma -
Imhotep Institute Charter High School
Philadelphia, PA06.2013
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- Microsoft Office
- HIPAA Compliance
- Insurance Verification
- Data Entry
- Customer Service
- Computer Skills
Accomplishments
- Assist Physician with coordinating a more efficient scheduling process.
Certification
- Basic Life Support (BLS)
Timeline
Medical Receptionist
Moss Rehab-Jefferson
03.2023 - Current
Patient Care Coordinator
MedRisk
02.2020 - 01.2023
- Basic Life Support (BLS)
High School Diploma -
Imhotep Institute Charter High School
Similar Profiles
Antoinette WilliamsAntoinette Williams
Community Health Volunteer at Thomas Jefferson Einstein at Moss RehabCommunity Health Volunteer at Thomas Jefferson Einstein at Moss Rehab
Jesna Joy JohnJesna Joy John
Registered Nurse (RN) at Jefferson Moss-Magee Rehabilitation HospitalRegistered Nurse (RN) at Jefferson Moss-Magee Rehabilitation Hospital
Deborah DunnDeborah Dunn
Physical Therapist at Moss Magee Jefferson HealthcarePhysical Therapist at Moss Magee Jefferson Healthcare