Rachel Saporito
Austin,TX
Summary
Energetic Event Manager with a successful career in planning, coordinating and executing various types of events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.
Accustomed to high volume, fast paced environments with success in maintaining exceptional customer satisfaction and a positive attitude.
Possesing the ability to successfully manage large events and work with people from diverse backgrounds, strong leadership skills with experience overseeing 40 concession stands during The University of Texas football games, as well as staffing alcohol concession stands for the Houston Texans and Astros games.
Overview
16
16
years of professional experience
Work History
Brand Ambassador /Special Event Manager
Honey Smoked Fish
12.2023 - Current
- Responsible for sourcing, staffing and executing local events.
- Working closely with cold storage management to ensure timely delivery of products and tracking inventory.
- Responsible for all pick up/delivery of products to event site from storage facility in company sprinter van.
- Handling all event logistics including but not limited to contracts, payments and necessary permits.
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Streamlined event planning processes by implementing efficient project management strategies.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Recruited trained, and managed brand ambassadors to assist with event operations.
- Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Managed event logistics from conception to completion, ensuring every detail contributed to event's success.
- Developed detailed event reports, documenting all aspects of each event.
Brand Ambassador
Independent Contractor
06.2008 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Coordinated and participated in promotional activities and trade shows.
- Worked closely with clients to identify their needs and challenges and provide solutions.
- Responsible for conducting internet and outside marketing to promote various local restaurants, lounges and clubs.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
Sales Manager
Boozy Bites
04.2023 - 09.2023
- Responsible for brand awareness and the process of locating and bringing on, new on premise accounts to carry Boozy Bites.
- This includes meeting one on one with bar owners and managers, training bar staff, scheduling brand ambassadors for on premise events, Working directly with alcohol distribution companies to place orders, and make sure all shipments arrive to the various locations on time and correctly, as well as re-orders with established on premise accounts.
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Resolve customer issues quickly to close deals and boost client satisfaction.
- Close lucrative sales deals using strong negotiation and persuasion skills.
- Establish and cultivate solid business relationships with new or existing customers.
- Collaborate with upper management to implement continuous improvements and exceed team goals.
- Engage in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Increased sales revenue by developing and implementing effective sales strategies.
Culture Manager
EBay Inc
06.2022 - 12.2022
- Was in charge of creating and implementing all things culture for the Product & Engineering / Ads Merch team. This includes virtual & in person events for a team of 400+ people located in New York, California, China & Amsterdam.
- Responsible for locating and connecting with new vendors, as well as locating venues and working directly with venue staff to create and execute various small and large scale events.
- Worked with virtual event vendors for weekly team building activities across the various departments.
- Created and ran the quarterly “Buy Sell” program, following and posting the program metrics, sending out prizes at the end of each quarter.
- Created and ran the P&E Ads Merch website and updating the site monthly with our company newsletter.
- Created and drove culture-promoting events and activities throughout business.
- Worked with internal partners to design and execute strategic communications and programs to increase overall employee alignment and engagement.
- Drove projects from conception to completion.
- Built strong relationships with leaders across business to communicate strategic goals and initiatives.
Nonprofit Coordinator
Sodexo At The University Of Texas
06.2021 - 05.2022
- Was responsible for staffing and managing 40 food and alcohol concession stands for all University of Texas athletic events as well as The Erwin Center.
- Conducted new group orientation to introduce them to policies, culture and objectives.
- Collected and organized documents and supplies.
- Responsible for the ordering and distribution of staff uniforms.
- Managed daily functions by leveraging leadership abilities and industry knowledge.
- Managed scheduling and payouts for an extensive number of non profit groups.
- Met weekly with the GM of concessions to ascertain current and long-term staffing needs.
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Used job-related software to draft and finalize written correspondence and documentation.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Event Coordinator
Parker Jazz Club & Hudson Hill Country
10.2017 - 06.2018
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Performed event coordination for larger parties and gatherings.
- Consulted with customers to determine objectives and requirements for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Evaluated and selected service providers and vendors according to customer requirements.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Reviewed event bills to confirm accuracy and approve payment.
- Inspected event facilities to confirm conformance to customer requirements.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Coordinated florists, photographers, and musicians for events.
- Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
- Cultivated and managed relationships with key clients, vendors and community partners.
Administrative Assistant
Aviva Music Management
01.2012 - 09.2012
- Worked directly for the Management team representing Beanie Sigel during his single album deal on Ruff House Records.
- Met with industry connections to discuss show opportunities and advocated for clients that would be well suited for them.
- Made travel arrangements for staff & artists.
- Scheduled appointments and updated calendars.
- Arranged flights, car rentals and hotel accommodations when scheduling travel for the team.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Answered and directed telephone calls for Aviva Management.
- Stayed alert, active and ready to respond to any request at any time using a variety of available resources.
Reservations Manager
The Island On Lake Travis
06.2009 - 09.2010
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Offered appropriate reservation options based on expected attendees when coordinating events.
- Recruited and trained 4 new members of the guest service team.
- Resolved service-related problems in a timely manner.
- Increased customer service ratings through personable service.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Spoke with local travel agents to arrange discounted hotel offers to improve booking levels.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Handled billing information over phone.
- Provided customers with information about availability and pricing.
Education
High School Diploma -
Parkway Christian Academy
Houston, TX05.2004
Skills
- Exceptional communication & people skills
- Persuasive negotiations
- Time management
- Driven self-starter
- Compelling leadership skills
- Works well under pressure
- Skilled multi-tasker
- Fast learner
- Strong problem solver
- Attention to detail
Additional Information
- 2024 MJ&M Charity Gala with Luke Combs & Oscar De la Renta Fashion Show - VIP Donor Concierge - MJ&M Foundation
- 2023 CMT Block Party - Production Coordinator/Ops Manager - Living Color Events
- Houston Texans Football, Astros Baseball & Houston Grand Prix - Concessions Lead - Safari Marketing Group 2013-2017
- Austin City Limits Music Festival - Bar Manager - Lalapalooza Group- 2015-2023
- SXSW - AFRICA HOUSE 2018 - Event Coordinator - for client Africa Expert Network at Parker Jazz Club
- 2018 NFL Draft - Dannon INC.
- Capital Factory - SXSW 2023
- U of H football promotions - Icy Hot
- Coachella Music Festival - Mophie products
- Celebrity Gifting - American Music Awards 2013
- VIP Celebrity event host - SXSW Music Festival
- After party host for Ben Rector - HOB Houston
- 10 week activation for Columbia Clothing line - Event Manager
- Yahoo! “Night Crawlers” movie premier - Event Lead
- Gatorade/Dicks sporting goods store openings- Team Lead
- Americas Break Bulk Conference - production assistant
- ONA Journalism Conference - (Instagram & Facebook Journalism) production assistant
- Grace Hopper Celebration of Women in Computing 2018 - (Facebook, Instagram, Occulus, Whatsapp) Team lead/production assistant
Timeline
Brand Ambassador /Special Event Manager
Honey Smoked Fish
12.2023 - Current
Sales Manager
Boozy Bites
04.2023 - 09.2023
Culture Manager
EBay Inc
06.2022 - 12.2022
Nonprofit Coordinator
Sodexo At The University Of Texas
06.2021 - 05.2022
Event Coordinator
Parker Jazz Club & Hudson Hill Country
10.2017 - 06.2018
Administrative Assistant
Aviva Music Management
01.2012 - 09.2012
Reservations Manager
The Island On Lake Travis
06.2009 - 09.2010
Brand Ambassador
Independent Contractor
06.2008 - Current
High School Diploma -
Parkway Christian Academy
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