Angela Makalinao
Redondo Beach,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
22
22
years of professional experience
Work History
Office Manager
Family Medicine Center Of Torrance
Torrance, CA
03.2014 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Business Relations Manager
San Miguel Corporation Head Office
Manila, Philippines
04.1981 - 12.1994
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Education
Bachelor of Arts - Mass Communications
Assumption College
Makati City, Philippines03.1981
Bachelor of Arts - Mass Communications
Assumption College
Makati City, Philippines03.1981
Skills
- CRM Software
- Budgetary Planning
- Policy and Procedure Modification
- Team Management
- Office Management
- Deposit Collection
- Office Supplies and Inventory
- Biweekly Payroll Processing
- Adaptable and Resilient
- Managing Appointments
- Contracts and Vendor Agreements
Languages
Tagalog
Native or Bilingual
Timeline
Office Manager
Family Medicine Center Of Torrance
03.2014 - Current
Business Relations Manager
San Miguel Corporation Head Office
04.1981 - 12.1994
Bachelor of Arts - Mass Communications
Assumption College
Bachelor of Arts - Mass Communications
Assumption College
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