With over ten years of experience in customer-focused roles, I have seamlessly transitioned into the position of School Bus Driver after obtaining my Class B CDL. I leverage my strong customer service background and crisis management skills to ensure a safe and efficient transportation experience. I am committed to maintaining strict adherence to daily routes, road safety regulations, and public laws while providing exceptional service to students and ensuring a secure environment for all passengers.
1. Created the most economical route based off of given addresses to pick up and transport students.
2. Maintained Ohio driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
3. Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
1. Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
2. Inventory, loss prevention, on hand stock control.
3. Scheduling a team, organizing events and fundraisers to generate revenue as well as new clientele.
1. Skilled in crisis management, excellent communication, and the use of cutting-edge dispatch technology.
2. Dispatching emergency vehicles, prioritizing calls, and managing resources to ensure timely and efficient delivery of medical assistance.
1. Efficient Service Delivery: Managed multiple tables and drink orders, maintaining a high level of efficiency without compromising on quality.
2. Conflict Resolution: Handled customer concerns and complaints with diplomacy and professionalism.
3. Cash Handling and Point of Sale (POS) Systems: Managed cash transactions accurately and responsibly, maintaining an organized and secure cash register.