Gizelle Rangel

• Enhanced overall team efficiency by providing general administrative support.
• Ensured accurate record-keeping by maintaining up-to-date physical and electronic files on employee information.
• Create a fluid/ efficient work flow for the departments staff
• Post and create payroll boards.
• Handle payroll and time keeping daily.
• Record data, sick calls/time, trainings, paid time off, etc.
• Create monthly and daily schedules for staff.
• Exceptional communication with DA, ADA, Providers and staff daily for updates.
• Answer calls daily.
• Collaborated with managers to identify and address employee relations issues.
• Daily use of Epic, teams and W2W.
• Collected, arranged, and input information into database system.

Extra duties

• Manage employee files, completed trainings and updated certificates and documents.
• Up keep mail room, out going mail and packages.
• Place orders as needed for staff, providers and MOB. (BP Machines, Brackets, supplies, provider lab coats, staff recognition gifts, etc.)
• Approve and manage conference rooms for MOB/ Provider meetings.
• Place lunch orders weekly for providers meetings.
• Create and submit expense reports monthly.
• Triage members, staff and external partners as needed.
• Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

• Enhanced kitchen efficiency by streamlining food preparation processes and optimizing workspace organization.
• Maintained a clean and sanitary work environment, adhering to strict health and safety guidelines.
• Assisted in training new kitchen staff members, ensuring they were familiar with equipment usage and safety procedures.
• Delegated tasks among kitchen team members efficiently, ensuring smooth workflow during high-volume periods.
• Restock refrigerators, pantries and trayline.
• Fast pace adaptability for a better workflow.
• Deliver food trays to patients in a timely manner.
• Provide a uplifting attitude in the work space for the staff and patients.
• Dish room duty, cleaning trays, handling and cleaning dishwasher machines, handle jet dishwasher.
• Closing duties, mopping, restocking, setting up trays for next shift, throw out extra food from patients and cleaning utensils and plates.

• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
• Actively encouraged customers to sign up for TJX credit cards to meeting company's standards.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Operated register to process payments and collect cash payment for order totals.
• Assisted customers in selecting merchandise best suited to needs.
• Evaluated customer needs and feedback to drive product and service improvements.

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

● Educated guests on daily specials, weekly specials, entrees, appetizers, desserts etc.

● Operated POS for order inputs, modifications and payments.

● Greeted customers when entering and exiting (in japanese for proper greetings in restaurants), answered questions as well as recommended specials.

● Adapted to/used Japanese culture and language to communicate with other employees, give orders and give full japanese style experience.

● Maintained knowledge of menus and items on the menu.

● Carefully transferred orders from kitchen to bar area to tables and cleared plates as patrons finished food and beverage items.

● Prepared and served beverage items.

● Opening duties, sanitizer buckets and rags, wiped down tables and trays, set up tables and chopsticks, refilled drinks, restocked dishes and drinks, sweeped, mopped, bathroom checks and open preparations for food, filled waters and tea.

● Closing duties, clear tables, all dishes taken to kitchen, sanitizers dumped and rags washed, waters and extras get dumped, sweep and sanitize tables and chairs.

● Take orders, put orders in POS, take order carefully from kitchen to desired area, notify customers of any extra information with constant check ups for desirable customer service.

• Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
• Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Cash register
• Drive thru
• Duties such as changing trashes, cleaning bathrooms, mop dining area, sanitized trays, cleaned tables and trash areas, restocked sauces, utensils, straws and etc.
• Carried boxes for restock, cut and recycled scrapes and took out closing trash loads.
• Parking lot checks/drive thru checks.
• Open/ close restaurant at given times.
• Customer service.
• Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
• Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.