Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Awards & Recognition
Volunteer Work & Recognition
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Jessica Horne

Assistant Director
Reston,VA

Summary

A mission-driven leader of 13 years with a superior record of delivering world-class service. A dynamic mentor with high emotional intelligence who excels in courageous coaching while balancing daily operations through empowered delegation. A strategic hiring manager with demonstrated success in growing teams. An innovative thinker dedicated to the continuous improvement of workflows.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Assistant Director

Fusion Academy- Loudoun
Leesburg, VA
09.2021 - Current
  • Oversees entire academic program.
  • Trains and mentors all teachers (over 100 in total) on company practices and business operations.
  • Coaches educators to instruct students with neuro-divergent learning needs, resulting in 82% overall customer satisfaction.
  • Owns internal audits, maintaining 98-100% compliance month over month.
  • Tracks key business metrics and makes recommendations for proactive adjustments to policies and procedures.
  • Creates and updates physical records and digital files to maintain current, accurate and compliant documentation.
  • Collaborates with fellow regional supervisors to organize professional development events.
  • Partners with Head of School in managing all aspects of daily operations.

Head of School

Fusion Academy- Loudoun
Leesburg, VA
11.2020 - 08.2021
  • Managed and exceed budgeted financial and enrollment targets.
  • Increased enrollment from 90% to 101% in first 8 months.
  • Managed client accounts through CRM.
  • Owned and executed all admission meetings and tours for prospective clients.
  • Conducted regular outreach to bring in parents, professionals, and community at large.
  • Created cohesive vision with administrative team through yearly strategic planning.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Stewarded Fusion culture and mission.

Assistant Director

Fusion Academy- Tysons
Vienna, VA
12.2016 - 10.2020
  • Same as above.

Assistant Director

Fusion Academy- Upper West Side
New York, NY
03.2016 - 12.2016
  • Same as above.

Director of Student Development

Fusion Academy- Upper West Side
New York, NY
06.2014 - 03.2016
  • Increased school registrations with improved promotional approaches and outreach strategies, resulting in 73% re-enrollment year over year.
  • Optimized student educational strategies with clear advice on course choices, progression and career options to achieve 99% graduation rate.
  • Owned master schedule, maximizing classroom space and teacher availability to meet student hour targets.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Educational Case Manager

Dominion Hospital
Falls Church, VA
10.2008 - 12.2013
  • Managed caseload of 50+ school-aged patients.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Education

Master of Science - Educational Psychology

George Mason University
Fairfax, VA
09.2011 - 05.2013

Bachelor of Arts - Psychology

The Pennsylvania State University
University Park, PA
06.2003 - 08.2007

Skills

Program Management

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Work Availability

monday
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morning
afternoon
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Timeline

Assistant Director

Fusion Academy- Loudoun
09.2021 - Current

Head of School

Fusion Academy- Loudoun
11.2020 - 08.2021

Assistant Director

Fusion Academy- Tysons
12.2016 - 10.2020

Assistant Director

Fusion Academy- Upper West Side
03.2016 - 12.2016

Director of Student Development

Fusion Academy- Upper West Side
06.2014 - 03.2016

Master of Science - Educational Psychology

George Mason University
09.2011 - 05.2013

Educational Case Manager

Dominion Hospital
10.2008 - 12.2013

Bachelor of Arts - Psychology

The Pennsylvania State University
06.2003 - 08.2007

Awards & Recognition

EPIC! Recognition for PASSION, 2019

EPIC! Distinguished Stewardship Award, Highest Growth, Veteran Division, 2018-2019

EPIC! Enrollment Achievement Award, Highest Growth, New School Division, 2017-2018

Purple Cow Award, New Fusion Orientation Facilitation, 2017-2019

Hospital Corporation of America Innovators Award, 2010

Volunteer Work & Recognition

  • ADHD Resource Group of Northern Virginia, Treasurer, April 2021-present
  • Distinguished Stewardship Award, Highest Growth, Veteran Division, 2018-2019
  • Enrollment Achievement Award, Highest Growth, New School Division, 2017-2018



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Jessica HorneAssistant Director