Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Kenneth Scruggs

ARMY
Fort Wainwright,AK

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver and excellent trainer and mentor.

Overview

5
5
years of professional experience

Work History

Team Leader

Army
Fort Wainwright, AK
02.2021 - Current
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Facilitated training for associates through daily coaching and regular performance appraisals.
  • Coordinated treatment and placement activities while supervising team of 6.
  • Implemented new working processes to deliver multiple improvements.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coordinated weekly meetings for internal and external groups.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Led team of 6 members while providing exceptional customer service.
  • Assisted with new hire processing and existing training programs.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Cleaning Supervisor

Army
Fort Wainwright, AK
02.2021 - Current
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Managed over 15 personnel

Driver

Army
Fort Wainwright, AK
11.2019 - Current
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Obtained customer signatures to complete and process paperwork.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Managed over 8 Vehicles daily

11C Indirect Fire Infantryman

Army
Fort Wainwright, AK
07.2019 - Current
  • Researched targets developed by various modes of intelligence to determine relevance to mission objectives and usefulness in field operations.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Oversaw equipment functionality and soldier performance.
  • Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
  • Achieved 100% on physical fitness evaluations and agility testing.
  • Supported superiors and subordinates in technical and tactical strategy planning.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Assisted in developing and supervising training of subordinate mortar sections and squads.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Maintained 100% accountability of assigned equipment worth more than $2,000,000.
  • Responded to emergencies with speed, efficiency and knowledgeable assistance.
  • Trained on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
  • Trained to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.

Picker & Packer

Amazon
Swedesboro, NJ
02.2019 - 07.2019
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Replenished items taken from shelves, safely using equipment to lift and organize products.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Removed items from shelves or storage bins and scanned tags.
  • Checked inventory and selected products from specific locations based upon availability.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes and loaded into outbound containers.

Glass Handler

J.E Berkotwitz
Pedricktown, NJ
06.2018 - 12.2018
  • Followed established safety guidelines while removing broken glass prior to glass replacement.
  • Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
  • Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
  • Identified obstacles and used independent judgment to make decisions and solve problems.
  • Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
  • Contributed to significant increase in positive online reviews by liaising with customers and building rapport.
  • Monitored work site operations and safety to prevent hazards and cultivate efficiency.

Grill Cook, Cashier

McDonald's
Paulsboro, NJ
09.2016 - 05.2018
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Oversaw care and maintenance of kitchen equipment.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided support to crew members through all facets of food preparation and delivery.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Grilled meats and seafood to customer specifications.
  • Cleaned and maintained kitchen equipment regularly.

Education

High School Diploma -

Paulsboro High School
Paulsboro, NJ
06.2018

Skills

  • Attention to detail
  • Safety
  • Interpersonal
  • Work ethic
  • Adaptability/ Flexibility
  • Dependability
  • Experience in Leadership
  • Self Motivated
  • Teamwork
  • Self Control
  • Initiative
  • Communication
  • Medical Experience
  • Problem Solving
  • Vehicle maintenance & repair
  • Situational awareness

Timeline

Team Leader

Army
02.2021 - Current

Cleaning Supervisor

Army
02.2021 - Current

Driver

Army
11.2019 - Current

11C Indirect Fire Infantryman

Army
07.2019 - Current

Picker & Packer

Amazon
02.2019 - 07.2019

Glass Handler

J.E Berkotwitz
06.2018 - 12.2018

Grill Cook, Cashier

McDonald's
09.2016 - 05.2018

High School Diploma -

Paulsboro High School

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Kenneth ScruggsARMY