Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawn Glover

Chicago,IL

Summary

Reliable and adaptable Patient Transporter with an agreeable disposition and with 10 years of experience in customer service and patient care. Adept multitasker with abilities to handle several workplace responsibilities with accuracy and efficiency.

Overview

24
24
years of professional experience

Work History

Warehouse Package Handler/Scanner

FedEx:Ground
03.2023 - Current
  • Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
  • Reduced damaged goods by implementing proper handling techniques and providing training to team members.
  • Contributed to achieving company safety goals through diligent adherence to safety protocols and guidelines.
  • Increased on-time deliveries with effective communication between departments and accurate package tracking.
  • Load and unloaded multiple trailers in day.

Patient Transport

John Stroger Hospital
07.2016 - 02.2023
  • Transports patients using equipment such as wheelchairs, stretchers, or beds; may include attachments such as oxygen and infusion pumps
  • Identifies patient information and medical record, equipment to be used, and assists with transfers to ensure correct patient is identified for transport
  • Utilizes telephones and pagers to receive and confirm patient pick-up requests and uses computers to navigate patient dispatch information
  • Follows nurses lead and direction for patient safely
  • Clean and sanitize all transport equipment as designated
  • Abides by Cook County Health & Hospital System (CCHHS) personnel rules and CCHHS rules of conduct.
  • Transported over 50 patients in day.

Temp/Seasonal

Labor Ready/ Elite Staffing
04.2009 - 12.2015
  • Enhanced productivity by efficiently managing multiple tasks and responsibilities across various temporary assignments.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
  • Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.

Patient Transport

IL Masonic Hospital
07.2005 - 03.2009
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Enhanced patient comfort by providing compassionate care and timely transportation.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff. Responsible for checking each patient's name band prior to escorting to ensure proper patient identity
  • Assist patients onto escort equipment
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Shows ownership over escort equipment, including routine cleaning, linen dressing, and minor maintenance
  • Responsible for notifying nursing or ancillary personnel upon arrival or departure of patients
  • Attends to the care of documents relating to patient e.g.; Medical Charts.
  • Makes routine specimen rounds when assigned to assure that lab specimens are picked up and delivered in a timely manner
  • Makes certain that all requisitions are attached, and those specimens are properly bagged by department staff prior to delivery to lab
  • Deliver blood products when assigned
  • Check name and number on each blood product for accuracy
  • Report immediately any unusual symptoms of patients (i.e., fainting or shortness of breath during time of escort)

Utilities Equipment Repairer

U.S. Army
06.2000 - 05.2004
  • Responsible for supervising and performing maintenance on utilities equipment and special-purpose support systems
  • Performed maintenance on bottle cleaning/charging stations
  • Inspected and repaired air conditioner electrical systems, air conditioner vapor systems, refrigeration unit electrical systems, portable heater fuel/electrical systems, fire extinguisher recharging systems and fire extinguishers/valves
  • AWARDS: Army Service Ribbon, Army Commendation Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service and Expeditionary Medals, Participating in Operation Enduring Freedom and Iraqi Freedom.

Education

High School Diploma -

Southside College Preparatory Academy
Chicago, IL
06.2000

Skills

  • Ability to interact effectively and maintain a pleasant and professional manner
  • Knowledgeable in how to provide personal care and ambulate patients
  • Demonstrated excellent customer service skills and strong verbal communication skills
  • Demonstrates commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
  • Ability to transport patients to and from various department locations via stretcher/wheelchair
  • Ability to use department telephone system, two-way radios, and pagers to communicate with department/hospital
  • Ability to transport patients that might have IV solutions, oxygen, and ventilators (accompanied by nurse)
  • Adaptability
  • Package Scanning
  • Sorting Packages
  • Organizational Skills
  • Attention to Detail
  • Safety Protocols
  • Truck Loading

Timeline

Warehouse Package Handler/Scanner

FedEx:Ground
03.2023 - Current

Patient Transport

John Stroger Hospital
07.2016 - 02.2023

Temp/Seasonal

Labor Ready/ Elite Staffing
04.2009 - 12.2015

Patient Transport

IL Masonic Hospital
07.2005 - 03.2009

Utilities Equipment Repairer

U.S. Army
06.2000 - 05.2004

High School Diploma -

Southside College Preparatory Academy
Shawn Glover