Michelle Riske

• Demonstrated proficiency in various esthetic treatments, including facials, chemical peels, micro-needling, and waxing services, providing a comprehensive range of options for clients.
• Enhanced client satisfaction by providing personalized skin care treatments and recommendations.
• Implemented creative marketing strategies to attract new clients while maintaining existing relationships for sustained business growth.
• Product sales

• Interviewed, hired and trained new employees. Ensured customers had an exceptional experience by providing excellent customer service. Created employee schedules and processed time off requests. Calculated payroll. Booked, rescheduled, and canceled appointments while checking clients in and out, and making and answering phone calls. Kept the salon tidy and clean. Resolved any complaints or conflicts within the business and online. Maintained social media and websites. Clearly communicated and notified stylists of client arrival.
• Provided excellent customer service in a luxury setting. Served beverages and light snacks. Called brides to schedule their appointments for their wedding day. Coordinated bridal party appointments with the appropriate stylists and ensured a stress-free experience for the bride and entire bridal party. Answered any questions and solved all problems professionally and discretely. Managed timing of services and swift checkout. Occasionally performed makeup services

Greeted guests upon entry. Made product recommendations according to customer needs. Trained new employees. Stocked shelves and ensured the store looked clean and tidy. Operated the cash register. Basic gift wrapping. Assisted customers with carrying bags to their car.