Summary
Overview
Work History
Education
Skills
Certification
Timeline
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George Githiri

Brownsburg,IN

Summary

Focused Systems Engineer with excellent skills in designing, implementing, and maintaining complex technology systems within an organization. Well-versed in developing, testing and managing infrastructure. Meticulous and dedicated with proven history of over a decade of successful industry experience.

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Overview

12
12
years of professional experience
1
1
Certification

Work History

SENIOR SYSTEMS ENGINEER, ADMINISTRATOR

Franciscan Health
03.2020 - Current
  • Supports all Avamar backups and Monitoring
  • Evaluate, recommend, and design efficient and secure backup solutions to meet infrastructure requirements.
  • Participate in long term systems and capacity planning, with transformation initiatives focused on reduced cost
  • Page 2
  • Provide technical leadership and/or management for small and medium-sized projects
  • Ability to multi-task and work productively in a dynamic, fast-paced environment.
  • Provide analysis, development, modification, installation, testing and maintenance of operating systems software
  • Installs and maintains server hardware, operating systems, and end-user devices
  • Develop and implement IT policies and procedures
  • Partner with applications groups to evaluate vendor supplied software and design platform and operating system solutions to meet customers need.
  • Design, develop, recommend, and maintain server and desktop platform standards to meet changing needs of the healthcare business
  • Diagnose and repair server and desktop platform hardware and software problems
  • Partner with support teams to ensure quick and appropriate solutions and repairs are delivered to hospital end users
  • Proactively monitor operating system performance to ensure high level performance for application users.

IT ENGINEER

SiteSpect INC
02.2023 - 02.2024
  • Provide desktop support for MacOS & Windows machines.
  • This includes purchasing new devices and remotely troubleshooting problems.
  • Develop and implement IT policies and procedures
  • Manage company antivirus, Google Suite, Slack, Zoom, Jira and other SaaS products.
  • 5+ years of relevant experience, with focus on Atlassian cloud products
  • Work with engineering leadership to manage licensing and acquisition of new and existing desktop/corporate software products deployed throughout the company.
  • Ensure that all IT documentation is kept up to date
  • Act as a participant in company security audit procedures, including customer and PCI
  • Audits
  • Ability to multi-task and work productively in a dynamic, fast-paced environment.
  • Installs and maintains server hardware, operating systems, and end-user devices.

INFRASTRUCTURE SPECIALIST

INTERMEDIATE MANUFACTURING APPLICATION, FCA LLC
06.2013 - 03.2020
  • Provides technical leadership and system infrastructure support to more than three thousand users, in an 8M+ square foot facility infrastructure.
  • Managed IT refresh Project refreshing 3000+ users and 180+ printers
  • Led Network Wireless Plant system install and implemented strategic plans to reduce the budget by $100k, introduced IDF’s, Switches, AP’s, VLAN assignments and more
  • Provides infrastructure and process support for IT manufacturing plant operations
  • Uses SCCM for device security maintenance across the enterprise
  • Performs daily data center checks, identifying and documenting issues and following up with SLA’s for resolution
  • Page 3
  • Runs weekly Qualys’s/Splunk Scans then identifies and assesses risks, and vulnerabilities then determines risk severity level and identifies solutions
  • Provides plant floor application support and updates and changes implementations (FIS, MPTS)
  • Configures machine controls and assigns IP networks
  • Manages active directory and creates user accounts
  • Identifies and remediates demerits in the annual IT audit
  • Accountable for managing and maintaining monthly IDF cleaning and maintenance
  • Provides Local and Wide Area Network Administration (Servers (HP), Storage (EMC), Virtual
  • Environments (VMWARE), LAN/WAN (Avaya & Cisco Switch Configuration)
  • Serves as acting interim supervisor in managements absence.

HELP DESK ANALYST

INDIANAPOLIS MUSEUM OF ART
08.2012 - 03.2013
  • Managed and maintained Active Directory of 400 users.
  • Responsible for the configuration of all PDA’s for exchange including iPhones, Androids & iPads.
  • Facilitated new hire IT orientation training classes
  • Provided first and second level help desk support in an inbound environment
  • Researched and diagnosed technical problems and provided troubleshooting support
  • Resolved technical issues remotely and onsite
  • Tracked IT and technical support issues by creating tickets in Track-It system
  • Maintained user security across all systems
  • Collaborated with vendors and third parties to repair issues beyond internal capacity
  • Provided excellent customer service and maintained or exceeded performance metrics.

Education

Bachelor of Science - Computer Information Technology

PURDUE SCHOOL OF ENGINEERING & TECHNOLOGY
Indianapolis, IN
05.2009

Skills

  • CERTIFICATION TECH SKILLS
  • SharePoint
  • Active Directory
  • Application Support
  • Remote Desktop Support
  • Microsoft Office Applications
  • TCP/IP Protocols
  • Installing, Configuring & Administering Microsoft Windows 7
  • Router, Switches Configuration
  • LAN, WAN Configuration
  • Analytical Skills
  • Customer Support
  • Software as a Service (SaaS)
  • Production Support
  • Proactive Monitoring
  • Resourceful
  • Technical Support and Assistance
  • Standard Operating Procedures
  • Performance Tuning
  • Hardware Configuration

Certification

  • MSCA License - TechSkills

Timeline

IT ENGINEER

SiteSpect INC
02.2023 - 02.2024

SENIOR SYSTEMS ENGINEER, ADMINISTRATOR

Franciscan Health
03.2020 - Current

INFRASTRUCTURE SPECIALIST

INTERMEDIATE MANUFACTURING APPLICATION, FCA LLC
06.2013 - 03.2020

HELP DESK ANALYST

INDIANAPOLIS MUSEUM OF ART
08.2012 - 03.2013

Bachelor of Science - Computer Information Technology

PURDUE SCHOOL OF ENGINEERING & TECHNOLOGY

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