Jay Leon
Los Angeles,CA
Summary
Dynamic professional with a proven track record in hospitality and design, notably at LA Cha Cha Cha. Excelled in customer service and beverage preparation, enhancing client satisfaction and loyalty. Skilled in multitasking and relationship building, I leveraged partnerships with brands like Don Julio to achieve strategic goals. My approach combines creativity, efficiency, and a deep understanding of hospitality service expertise.
Overview
8
8
years of professional experience
Work History
Bartender
LA Cha Cha Cha
10.2022 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports and setting up for incoming shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Developed and maintained strategic partnerships with prominent brands, including Don Julio, 1800 Tequila, Jose Cuervo, Patrón, La Luna, Bandero, Slane Whiskey, 400 Conejos, Condesa Gin, among others.
Lead Busser
Wustkuche
03.2022 - 10.2022
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
Assistant Designer
AG Jeans
02.2017 - 09.2021
- Supported the creation of innovative designs through research, sketching, and prototyping.
- Collaborated with multidisciplinary teams to ensure consistency in design across various platforms.
- Utilized advanced software tools such as Adobe Creative Suite to produce visually stunning designs that met clients'' expectations.
- Developed prototype designs for broad range of products within design portfolio.
- Facilitated seamless communication between departments by promptly sharing project updates and relevant information.
- Developed and maintained strategic partnerships with prominent brands and showrooms, including Nordstrom, Anthropology and Namaste Los Angeles / New York.
Education
High School Diploma -
Whittier High School
Whittier, CA06.2013
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Outgoing Personality
Cleanliness and hygiene
Organizational ability
Hospitality service expertise
Beverage Preparation
Classic cocktails
Fast Learner
Relationship Building
Timeline
Bartender
LA Cha Cha Cha
10.2022 - 09.2024
Lead Busser
Wustkuche
03.2022 - 10.2022
Assistant Designer
AG Jeans
02.2017 - 09.2021
High School Diploma -
Whittier High School
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