Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dionne Dunlap

Summerville,SC

Summary


Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Clinical Manager

Bishop Gadsden
07.2024 - Current
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
  • Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
  • Enhanced staff performance through regular training, mentoring, and professional development opportunities.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
  • Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
  • Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
  • Collaborated with other departments to coordinate seamless patient care across various medical specialties.

Director of Nursing/Wellness Director

Oaks at Mt Pleasant
07.2022 - 06.2024

• Responsible for a variety of projects designed to improve health and wellness in corporate or community environments.

• Overseeing staff, monitoring patients, and managing the facility's day-to-day operations.

  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.

• Duties include but not limited to developing, implementing, and directing health and safety programming using knowledge of health standards, safety protocols, and wellness principles.

  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.

• Responsible for developing and overseeing programs aimed at promoting health and preventing disease.

  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.

• Also monitoring and implementing a variety of programs for employees, families, and individuals, all of which are designed to improve overall well-being.

Licensed Practical Nurse

Shem Creek at South Bay
09.2021 - 07.2022
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Comforted and counseled patients and families throughout care process.

Licensed Practical Nurse

The Oaks Nursing Home
06.2020 - 09.2021
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Comforted and counseled patients and families throughout care process.
  • Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
  • Mentored new nursing staff to enhance professional development opportunities within the team dynamic.

Licensed Practical Nurse

NHC of Charleston
01.2014 - 06.2020
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Comforted and counseled patients and families throughout care process.
  • Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
  • Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
  • Educated patients and families on health promotion, disease prevention, and self-care management strategies.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

Practical Nursing - Nursing

ECPI University
North Charleston, SC
07-2012

Nursing Assistant - Nursing

Roper School of Practical Nursing
Charleston, SC
10-2003

Skills

  • Clinical leadership
  • Training and mentoring
  • Staff supervision
  • Staff scheduling
  • Staff development
  • Managerial experience
  • Team management
  • Records management
  • Patient records administration
  • Patient relationship management
  • HIPAA
  • Patient safety
  • Effective communication
  • Emergency situational awareness
  • Staff guidance
  • Quality improvement
  • Quality control
  • Patient relations
  • Clinical quality improvement

Certification

  • Licensed - 07/01/13, 04/01/24
  • BLS Certification- 03/01/24, 03/01/26
  • IV Training - certified- 08/2024

Timeline

Clinical Manager

Bishop Gadsden
07.2024 - Current

Director of Nursing/Wellness Director

Oaks at Mt Pleasant
07.2022 - 06.2024

Licensed Practical Nurse

Shem Creek at South Bay
09.2021 - 07.2022

Licensed Practical Nurse

The Oaks Nursing Home
06.2020 - 09.2021

Licensed Practical Nurse

NHC of Charleston
01.2014 - 06.2020
  • Licensed - 07/01/13, 04/01/24
  • BLS Certification- 03/01/24, 03/01/26
  • IV Training - certified- 08/2024

Practical Nursing - Nursing

ECPI University

Nursing Assistant - Nursing

Roper School of Practical Nursing
Dionne Dunlap