Heather Brewer
Georgetown,KY
Summary
Punctual Delivery Driver possessing current drivers licence and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Customer-oriented Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routine's to meet customer needs and maximize stress. Responsibly brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end assignments. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking remote position. Offering excellent communication and good judgment.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Point Pickup
Georgetown, KY
01.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Documented mileage, deliveries, pickups, customer issues and damages.
Clerk
Lexway
Georgetown, KY
08.2021 - 09.2021
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Supported staff on special assignments and ad hoc projects.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to database.
- Kept Store cleaned at all times.
- key holder, opened store and Kitchen every morning at 4am.
- Managed bank runs and registers as well as Ky Lottery .
Store Manager
Waffle House
Georgetown, KY
01.2015 - 07.2019
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Developed new store location from ground up by hiring and training efficient team.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Completed point of sale opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Stay at Home Mother
House Wife
Georgetown, KY
07.2010 - 01.2015
- Oversaw day-to-day activities of Husband and 5 children
- oversaw, all finances, all income, bills, children, schools, cleaning, cooking, shopping, doctor visits ect.
- Created plans and communicated deadlines to ensure projects were completed on time.
Education
High School Diploma -
Owen County High School
Owenton, KY05.2002
Skills
- Delivery Verification
- Problem Solving
- Communication and Interpersonal Skills
- Attention to Detail
- Payment Processing
- Route Planning
- Dependability and Honesty
- Valid Driver's License
- Order Fulfillment
- Vehicle Safety and Maintenance
- Customer Relationships
- Inventory Management
- Delivery and Shipment Records
- GPS Navigation
- Efficiency and Time Management
- Clean Driving Record
- POS Systems
- Reliable Vehicle
- Valid Vehicle Insurance and Registration
- Document Management
- Customer-Oriented
- Contactless Deliveries
- Transportation Logs
- Multitasking
- Product and Service Sales
- Cash Handling
- Written and Verbal Communication
- Basic Math Skills
- Proficient in Microsoft Office
- Service Calls
- Customer Service
- Customer Support
Timeline
Clerk
Lexway
08.2021 - 09.2021
Delivery Driver
Point Pickup
01.2019 - Current
Store Manager
Waffle House
01.2015 - 07.2019
Stay at Home Mother
House Wife
07.2010 - 01.2015
High School Diploma -
Owen County High School
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