Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pierre Fritz-Ley

Indianapolis,IN

Summary

Proven track record in enhancing customer satisfaction and engagement, demonstrated through strategic initiatives at Amazon. Expert in complex problem-solving and relationship building, with a keen eye for detail and advanced computer skills. Achieved significant improvements in inventory management and team productivity, underscoring a commitment to excellence and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Associate

Walmart
04.2024 - 09.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Analyzed customer data to identify trends and anticipate customer needs.

Associate

Amazon
02.2023 - 03.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.

Education

High School Diploma -

Universite De La Foundation Dr Artstide
Haiti
06.2018

Skills

Customer Service

Time Management

Attention to Detail

Computer Skills

Workplace Safety

Complex Problem-Solving

Relationship Building

Courteous and Professional

Timeline

Associate

Walmart
04.2024 - 09.2024

Associate

Amazon
02.2023 - 03.2024

High School Diploma -

Universite De La Foundation Dr Artstide
Pierre Fritz-Ley