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Drew Cymone Rivera
New York,NY
Summary
Proven expertise in document management and relationship building, demonstrated through streamlined workflow at Children Aid Society and enhanced customer satisfaction at P.C. Richard & Son. Excelled in financial recordkeeping and sales support, significantly boosting productivity and accuracy. Adaptable and efficient, with a track record of supporting teams to exceed business objectives.
Personable and organized professional with strong ability to maintain efficient office operations and support administrative tasks. Proficient in managing schedules and handling data entry, demonstrating excellent attention to detail and proficiency with office software. Dedicated to contributing to productive work environment and ensuring smooth day-to-day operations.
Overview
1
1
year of professional experience
Work History
Clerical
P.C. Richard & Son
04.2024 - Current
- Improved customer satisfaction with prompt and accurate responses to inquiries via phone and email.
- Boosted productivity levels by performing routine administrative tasks such as correspondence drafting, copying, scanning, and faxing documents.
- Enhanced the accuracy of client databases by regularly updating contact information and other pertinent details.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Cashier
Burlington Coat Factory
06.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Clerical
Children Aid Society
06.2023 - 08.2023
- Streamlined workflow by prioritizing daily tasks based on importance and deadlines.
- Increased accuracy of financial records by assisting with the reconciliation of accounts payable and receivable.
- Supported management with meeting preparation, coordinating logistics, and creating presentation materials.
- Expedited delivery of urgent documents or packages by coordinating courier services when necessary.
Education
High School Diploma -
AECI II CHARTER HIGH SCHOOL
SOUTH BRONX06-2024
Skills
- Document Management
- Sales Support
- Financial Recordkeeping
- Time Management
- File Organization
- Relationship Building
- Data Entry
- Multi-line phone proficiency
- Expense Reporting
Timeline
Clerical
P.C. Richard & Son
04.2024 - Current
Cashier
Burlington Coat Factory
06.2023 - 11.2023
Clerical
Children Aid Society
06.2023 - 08.2023
High School Diploma -
AECI II CHARTER HIGH SCHOOL
Accomplishments
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Developed and implemented [Procedure description], which resulted in increased company efficiency and productivity.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
n/a
Affiliations
- N.a
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balancePaid time offPaid sick leave4-day work weekQuote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Software
Languages
English
Full Professional
Interests
Creative Building
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