Leo Rosmon Jr
Cyber Security Analyst
Antioch,TN
Summary
Relevant courses included in degree work: Network Security, Project Management, Penetration Testing, Cloud Essentials, UNIX/Linux, Perimeter Defense (firewalls)
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Service Manager
Downtown Nashville Nissan
Nashville, TN
11.2007 - Current
- Met with customers to discuss service needs and develop effective and practical solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Followed up with customers during and after installations to verify satisfaction.
- Inspected rental equipment before and after rentals, marking changes in conditions and charging customers when necessary.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Met with customers to discuss service needs and offer available solutions.
Education
Associate of Applied Science - Computer Information Technology (Cyber Defense)
Nashville State Community College
Nashville, TN 01.2020 - 12.2021
Skills
Fluent in Python
Proficient in Wireshark
Timeline
Associate of Applied Science - Computer Information Technology (Cyber Defense)
Nashville State Community College
01.2020 - 12.2021
Assistant Service Manager
Downtown Nashville Nissan
11.2007 - Current