CHRISTINA WASZCZENKO, BS MBA
Queens,NY
Summary
Forward-thinking with a deep understanding in healthcare management for over 10 years building high performing, competitive, sustainable clinical and non-clinical teams. Innovative and goal-oriented professional driving growth upward through market share strategy and leadership. Manage and optimize the reach of the customer-centric provider, patient and shareholder engagement. Leadership experience in biologic drugs, proven practical knowledge of and ability within regulatory medical affairs. Immunology, orphan, rare and genetic disease state expertise in pharmaceuticals. Ability to travel to meetings domestic and internationally. Valid driver's license.
Overview
22
22
years of professional experience
1
1
Certificate
1
1
Licensure RN NJ
1
1
Licensure RN CT
Work History
Director of Development Health Transformation
ACHC Health
01.2023 - Current
- Direct and ensure execution of value strategies and tactics with the end customer in mind to ensure positive results will fulfill the customer value proposition and meet the reimbursement plans for assets to obtain optimal market access. Devised strategy departmental management reducing costs and increasing revenue saving resources while maintaining client satisfaction.
- Monitor and evaluate clinical performance metrics, patient satisfaction scores, and population health outcomes, identifying areas for improvement and implementing targeted interventions as needed.
- Oversee close engagement, alignment, and partnership with Medical Affairs, Clinical Development and other key functions to ensure that all study protocols include the necessary patient-reported outcomes and economic endpoints for product labeling claims, as well as the required reimbursement relevant outcomes endpoints.
Manager Covid Crisis Field Team Consultant
The Judge Group NYP/Warner Media Discovery
03.2020 - 12.2022
- Managed and executed emergency response clinical field team projects, cross functional teams and training. Coordinated with local health department NYSDOH and CDC, and emergency preparedness staff on regional planning and mitigation initiatives. Ground zero first responder in NYS during Covid crisis. Maintaining and resuming work projects under new circumstances and landscape to adapt and execute business operations for a $35b industry to continue post the pause.
- Managed and developed infection control practice strategies that met regulatory guidelines, investigated known or suspected sources of infections in order to ensure infection control and prevention.
Regional Director
Parkinson's Disease—US WorldMeds Pharmaceutical
01.2015 - 03.2020
- Responsible for contract management, financial processes and profitability while proactively managing and developing a regional team. Development and launch implementation of patient engagement strategy for assigned programs, disease state knowledge and effectively educate and engage healthcare professionals about clinical evidence, approved indications, and product safety/profiles to support on-label prescribing for appropriate patients.
- Responsible for the management of field teams promoting program delivery message model of care speaker deck to optimize customer engagement.
National Director Engagement Operations
Kaneka Health Pharmaceutical, Inc
01.2014 - 01.2015
- Developed a comprehensive strategy for the clinical educators customer facing roles in the pharmaceutical organization that reflect the changing external environment and compliance requirements that built the competency framework and advances the specialty sales team related to product, selling, branding and business acumen skills and knowledge.
- Comprehensive understanding of the industry trends and client's needs about specific disease treatments, and resources to help patients better begin and manage their disease state and resources associated with their prescribed medication.
- Developed patient-focused education for the clinical field team promote behavioral change for the empowerment of patients to improve specific treatment compliance.
Senior Manager Clinical Educators
Abbvie Pharmaceutical Autoimmune
01.2013 - 01.2014
- Developed superior product and disease state knowledge and effectively engage KOL in dialogue of clinical evidence, approved indications, and product safety/ profiles to support on-label prescribing for appropriate patients. Plan and execute on behalf of biotech organization optimizing education programs with top 15% KOL.
- Effective clinical acumen, marketing, prospecting development and territory management. Performed skills assessment & gap analysis in collaboration with clinical, engagement and marketing leadership teams.
Senior Territory Clinical Manager
Teva Pharmaceutical CNS /Publicis
02.2009 - 02.2013
- Developed healthcare industry education programs, field based clinical support for KOL healthcare providers, medical practice and patients on product knowledge, use of marketed branded, technical product, and scientific updates.
- Responsible for the management of the field based KOL development, including promotional speakers using approved decks and materials.
Physician Services Manager
Oxford Health Plans/Health Ways Inc
02.2002 - 02.2009
- Developed and managed population disease management programs in Endocrinology, Cardiology, Neurology & Pulmonology.
- Provided expert clinical consultative support and education to KOL providers in the form of best practice guidelines and outcome reports resulting in action plans that optimize and ensured propositional value impacting over 10,000 patient lives through supporting optimal healthcare management.
Education
MBA - 2024
Iona University
New Rochelle, NYSkills
- Operations Management, Strategy driven, collaborative mindset, Organized, Results-driven approach, demonstrated leadership skills
- Working proficiency in Microsoft 365, MedCompass population health management, Salesforce CRM software, Veeva, EHR, EMR, AI, Concur Pro, support technology
Certification
- RN- Licensed Registered Professional Nurse NY ACTIVE
- RN- Licensed Registered Professional Nurse NJ ACTIVE
- RN- Licensed Registered Professional Nurse CT ACTIVE
Timeline
Director of Development Health Transformation
ACHC Health
01.2023 - Current
Manager Covid Crisis Field Team Consultant
The Judge Group NYP/Warner Media Discovery
03.2020 - 12.2022
Regional Director
Parkinson's Disease—US WorldMeds Pharmaceutical
01.2015 - 03.2020
National Director Engagement Operations
Kaneka Health Pharmaceutical, Inc
01.2014 - 01.2015
Senior Manager Clinical Educators
Abbvie Pharmaceutical Autoimmune
01.2013 - 01.2014
Senior Territory Clinical Manager
Teva Pharmaceutical CNS /Publicis
02.2009 - 02.2013
Physician Services Manager
Oxford Health Plans/Health Ways Inc
02.2002 - 02.2009
MBA - 2024
Iona University
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