Dominic Kress
Kirkland
Summary
Dynamic professional with a proven track record at Park Place LTD, adept in problem-solving and exceptional customer service. Skilled in Microsoft Office and known for enhancing customer satisfaction through meticulous attention to detail and adaptability. Achieved notable repeat business by leveraging interpersonal and organizational strengths.
Overview
5
5
years of professional experience
Work History
Car Detailer
Park Place LTD
08.2023 - Current
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Sales Associate
Best Buy
10.2021 - 07.2023
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Champs Sporting Goods
08.2019 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Interlake Senior High School
Bellevue, WA06-2023
Skills
- Problem-solving skills
- Quick learner
- Proficient in Microsoft Office, Word, Excel
- Exceptional customer service
- Verbal/written communication
- Adaptability
Timeline
Car Detailer
Park Place LTD
08.2023 - Current
Sales Associate
Best Buy
10.2021 - 07.2023
Sales Associate
Champs Sporting Goods
08.2019 - 10.2021
High School Diploma -
Interlake Senior High School
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