Clara Sebourn
Eureka,MO
Summary
Diligent Receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
5
5
years of professional experience
Work History
Receptionist
Westglen Animal Hospital
07.2023 - Current
- Greeted patrons and coordinated table assignments to meet party preferences and requests
- Observed guest needs throughout dining experience, driving high-quality service
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Delivered and refilled beverages and addressed requests for extra condiments and place settings
- Conversed with members and guests in outgoing and friendly manner
- Observed food handling and sanitation requirements to reduce risks
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
- Stocked service areas with supplies to deliver faster service to guests
- Monitored restaurant activity to determine seating and dining flow
- Assisted in serving guests for parties and special functions
Hostess
The Shack Breakfast and Lunch
05.2022 - 08.2023
- Stocked service areas with supplies to deliver faster service to guests
- Assisted in serving guests for parties and special functions
- Helped bus tables and ran food patrons during high volume periods
- Monitored restaurant activity to determine seating and dining flow
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
- Conversed with members and guests in outgoing and friendly manner
- Addressed customer questions and requests and directed guests to appropriate facility locations
- Moved tables and chairs according to expected customer numbers
- Restocked and cleaned facility restrooms and stalls
- Cleaned spills and stains and washed dishes and cutlery
- Washed glasses or other serving equipment at bars
- Carried food, dishes, trays, and silverware from kitchens and supply departments to serving counters
- Located items requested by customers
- Served food to customers when waiters and waitresses needed assistance
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning
- Assisted servers with delivering food to tables and refilling beverages
Restaurant Hostess
Joey B's
03.2021 - 07.2021
- Greeted patrons and coordinated table assignments to meet party preferences and requests
- Observed guest needs throughout dining experience, driving high-quality service
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Delivered and refilled beverages and addressed requests for extra condiments and place settings
- Conversed with members and guests in outgoing and friendly manner
- Observed food handling and sanitation requirements to reduce risks
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
- Stocked service areas with supplies to deliver faster service to guests
- Monitored restaurant activity to determine seating and dining flow
- Assisted in serving guests for parties and special functions
Animal Shelter Volunteer
Open Door Animal Sanctuary
05.2020 - 07.2021
Veterinary Assistant
Willowbrook Veterinary Clinic
09.2020 - 12.2020
- Conducted general maintenance of treatment room to keep equipment and machines clean and in operable condition
- Worked under general supervision to develop methods and sequences
- Aided with radiographs, running bloodwork and reading feces to perform diagnostics
- Restrained animals for veterinary examinations, treatments and procedures
- Held and restrained animals during veterinary procedures
- Exercised animals and provided companionship
- Assisted veterinarians in examining animals to determine nature of illnesses and injuries
Coach
Olympiad gymnastics
07.2019 - 05.2020
- Enforced discipline and sportsmanlike behavior and imposed penalties for breach of such standards by individual students
- Developed regular practice schedule and organized practice time to provide both individual and team development
- Coached individual participants in skills necessary to excel in sport
- Established and maintained standards of athlete behavior, providing proper supervision of athletes
- Developed team-building exercises to promote unity and collaboration
- Assessed player skills and assigned team positions
- Created and implemented new drills to increase team performance
- Selected, acquired, stored and issued equipment and game materials
- Explained and demonstrated use of sports and training equipment, such as trampolines, and weights
Education
High School Diploma -
Eureka High School
Eureka, MO05-2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
- File Management
- Schedule Management
- Multi-line telephone operation
Timeline
Receptionist
Westglen Animal Hospital
07.2023 - Current
Hostess
The Shack Breakfast and Lunch
05.2022 - 08.2023
Restaurant Hostess
Joey B's
03.2021 - 07.2021
Veterinary Assistant
Willowbrook Veterinary Clinic
09.2020 - 12.2020
Animal Shelter Volunteer
Open Door Animal Sanctuary
05.2020 - 07.2021
Coach
Olympiad gymnastics
07.2019 - 05.2020
High School Diploma -
Eureka High School
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